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Little Monica Feedback (ALL)

Aug 19, 2010

    1. * What did you order?
      Harmony B body with high-heel legs and a wig
      * When did you order?
      30th November 2013
      * How was the communication?
      Wonderful.
      * How easy was it to pay?
      One-click with paypal ^___^
      * How long did it take to ship?
      a bit under 2 months
      * Was the quality appropriate for the price, in your opinion?
      Definitely.
      * Did the item look like the sales pictures?
      It looked even better.
      * Were you satisfied with the product?
      Very much. They even added some small gifts ^_^
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      A big "yes" ^_____^
      * Would you buy this company's products second-hand?
      I would prefer to buy from the company directly.
       
    2. What did you order ? ~~

      Special Harmony Gloomy Enrill - Vampire ^o^

      When did you order ? ~~

      21st December 1013

      How was the communication ? ~~

      Amazing ! They always answered quickly ^o^

      How easy was it to pay ? ~~

      easy way with PayPal c:

      How long did it take to ship ? ~~

      Something around 3 months . . . but it was because I asked them (I was on vacation so I didn't want to keep my boy at the post office ^o^)

      Was the quality appropriate for the price, in your opinion ? ~~

      Absolutely ! ♥

      Did the item look like the sales pictures ? ~~

      Yes ! He's wonderful ^o^

      Were you satisfied with the product ? ~~

      Of course ! And I got some little presents for my boy and even for me ^o^

      Would you order from this company again ? ~~

      I will (in the future) ! c:

      Would you buy this company's products second-hand ? ~~

      Maybe, but I prefer to have new one from the company ^o^
       
    3. * What did you order?
      Little Harmony little sarubia, and some other several items.. and faceup.
      * When did you order?
      May 2014 , july 2014
      * How was the communication?
      They're really nice.
      * How easy was it to pay?
      It used paypal, so I think it's really easy.
      * How long did it take to ship?
      Well I took it at some event in my country, but they made it around a month.
      * Was the quality appropriate for the price, in your opinion?
      Of course =) really really beautiful. I just wish they are more careful with stains though, I saw little hand stains on the body.
      * Did the item look like the sales pictures?
      I like little sarubia in real person!! I purchased two of them even, because I like it that much. And I can tell you that she looks absolutely the same with promotional picture.
      * Were you satisfied with the product?
      Yes. They even included a mini gift~~ really happy about that, i don't think I ever received as many bonus from other bjd companies.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes!! Looking forward to. After I get the funds of course~
      * Would you buy this company's products second-hand?
      No, I like my dolls new, and rather to buy again from them. Because it also supports them that way.
       
    4. * What did you order?
      little kliff & dyuke, with both outfits, boots, several wigs, eyes, other doll parts, with both default faceups and etc (already forgot cause too many @@)
      * When did you order?
      Forgot... i think around 7/06/2014
      * How was the communication?
      good, they replied me fast and the customer service helped me a lot with payment, since at that time I don't have paypal and they guided me with detailed description how to do bank transfer
      * How easy was it to pay?
      a bit hard because I don't have paypal but their bank confirmed my paymet fast (only 4-5 hours after I transfer)
      * How long did it take to ship?
      2 months
      * Was the quality appropriate for the price, in your opinion?
      yes! The outfit is totally good quality, the wigs are smooth and soft (although a bit longer with the bangs so I had to cut and trim it) the faceups are gorgeous! The boots is so beautiful and detailed, the eyes too looks like company pict And the dolls itself both is good quality, except when the big one come out of the box he's bent to his right side, even when I had string him and accidentely chipped around his wrist resin because the string is too strong, his body still bent to his right side sometimes (I wonder why...)
      * Did the item look like the sales pictures?
      yes definitely!
      * Were you satisfied with the product?
      yes of course and very good customer service^^ except for that bent-to-the-right problem...
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes definitely^^ I had my eye on their honey harmony line
      * Would you buy this company's products second-hand?
      I prefer brand new product, but if the seller could Persuade me and the item in totally good condition then I'll consider it
       
    5. * What did you order?
      Little Monica Little Kliff blank in Normal Skin, 2 wigs - Through Alice's Collections.
      * When did you order?
      January the 19th, 2015.
      * How was the communication?
      Very good, even if I ordered through ACBJD, they were able to answer all my questions and even keep in stock and add an extra wig later until I could pay it. They also shipped it by the time I requested, just in time for my vacation
      :blush
      * How easy was it to pay?
      Through PayPal, through the dealer.
      * How long did it take to ship?
      A month and a half, that was including the week for Chinese New Year/Spring Festival! He arrived March the 18th.
      * Was the quality appropriate for the price, in your opinion?
      Yes! The resin is very soft and he poses wonderfully, he also has a nice color. One calf had a small chip in the inside I believe was due to the string, cause when I pulled the foot out, the small pieces of resin where still there, so it probably happened during shipping. Needless to say, even if I ordered through ACBJD, LM shipped the doll straight to me.
      * Did the item look like the sales pictures?
      He sure did!
      * Were you satisfied with the product?
      I was a little unhappy with his thigh extra joint, it wasn't finished very well and was kinda raw around the inner edges where the string goes through. It would leave residue on the inner cup even if I cleaned it. I had to unstring him and sand it off, and even boil it quite a bit to solve the problem. I'm not sure if this is because I ordered through a dealer and they sent it a bit less quality or if it just happened this once.
      :eusa_sile Which saddened me a bit that I had to go through all of that with my first doll as soon as I got him.
      * If you weren't satisfied, how did the company solve your problem?
      I didn't bother in contacting them about it.
      * Would you order from this company again?
      Yep! Next time straight from them to see if there is any difference in quality!
      * Would you buy this company's products second-hand?
      I sure would.
       
    6. What did you order? Innocent Enril
      * When did you order? around halloween 2015
      * How was the communication? didn't have any communication
      * How easy was it to pay? easy
      * How long did it take to ship? about 3 months
      * Was the quality appropriate for the price, in your opinion? it was good
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? yes, guess so
      * Would you buy this company's products second-hand? might be, if it on good price
       
    7. * What did you order?
      Harmony Sophia

      * When did you order?
      January 11th, 2015.

      * How was the communication?
      It was great! Little Monica's team was always quick to reply to my questions.

      * How easy was it to pay?
      Really easy, through PayPal.

      * How long did it take to ship?
      My order was shipped out on the 30th of March, and the box arrived the 6th of April ^^

      * Was the quality appropriate for the price, in your opinion?
      Absolutely! LM pays very careful attention to their quality and detailing, and it's fantastic.

      * Did the item look like the sales pictures?
      The exact same ^///^

      * Were you satisfied with the product?
      Yes, yes, yes, a million yeses!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Of course! I'm actually ordering a boy sometime this month~ Gaaah! So excited!!

      * Would you buy this company's products second-hand?
      Sure, but only if that product was sold out on the official website
       
    8. [​IMG]
      [​IMG]
      [​IMG]
      * What did you order?

      Enrill full doll / Enrill head
      * When did you order?
      15 DEC 2014 / 22 APR 2015
      * How was the communication?
      Very nice! Reply my question very fast~
      * How easy was it to pay?
      It's easy with PayPal.
      * How long did it take to ship?
      Full doll around 2 months.
      * Was the quality appropriate for the price, in your opinion?
      Yes! And I love the faceup so much!
      * Did the item look like the sales pictures?
      Yes!
      * Were you satisfied with the product?
      Yes!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Of course! Their dolls are awesome!
      * Would you buy this company's products second-hand?
      Yes, if the product are already sold out on the site.
       
    9. * What did you order?

      Little Sophia in WS

      * When did you order?

      October 4 2015


      * How was the communication?

      I ordered through Think Pink, not so good. They were really slow and replied me many days after I emailed them.


      * How easy was it to pay?

      easy with paypal

      * How long did it take to ship?

      6 months


      * Was the quality appropriate for the price, in your opinion?

      Yes.

      * Did the item look like the sales pictures?

      Yes!

      * Were you satisfied with the product?

      Yes... but my girl came with so many sand lines! On her harms, legs and torso. And the elastic in her legs is too soft, need restringing.

      * If you weren't satisfied, how did the company solve your problem?

      //

      * Would you order from this company again?

      For now, no.

      * Would you buy this company's products second-hand?

      Maybe if I find gloomy little Sophia.
       
    10. * What did you order? Grace Harmony Lily Head
      * When did you order? March 24, 2017
      * How was the communication? Very good, friendly and polite. Their customer service and communication was excellent. And they sent gifts with the head.
      * How easy was it to pay?
      Easy with PayPal
      * How long did it take to ship?
      One calendar month from payment - very good
      * Was the quality appropriate for the price, in your opinion?
      Definitely
      * Did the item look like the sales pictures?
      Yes, the head and the face-up were very accurately represented
      * Were you satisfied with the product?
      The quality of the head and the face-up is amazing. If I would fault anything, I find her face-up a bit bright in person, but as I said above it does look exactly like the picture. I'm thinking of getting the company's own body to match the head.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely.
      * Would you buy this company's products second-hand?
      Yes
       
    11. * What did you order?
      Little Harmony Bear (NS with faceup). Wig.
      * When did you order?
      Placed the order on the 5th February 2017.
      * How was the communication?
      It was okay. I received an email after I ordered confirming everything but didn't hear from them again. No shipping notice or tracking.
      * How easy was it to pay?
      Through PayPal - very easy.
      * How long did it take to ship?
      About 2 months. I received him on the 7th of April 2017.
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes, I'd say even better.
      * Were you satisfied with the product?
      Absolutely! They even send a little welcome pack with some sweets.
      * Would you order from this company again?
      Yes, I wouldn't hesitate to.
       
    12. * What did you order?
      Gloomy/Innocent Harmony Sarubia WS
      * When did you order?
      12/09/18
      * How was the communication?
      Very easy, just posted on their question wall and got a reply within 3 days.
      * How easy was it to pay?
      Easy with paypal
      * How long did it take to ship?
      Around 3 months
      * Was the quality appropriate for the price, in your opinion?
      Yes, I love her ^^
      * Did the item look like the sales pictures?
      Yes it does!
      * Were you satisfied with the product?
      Very satisfied!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely
      * Would you buy this company's products second-hand?
      I bought numerous dolls from this company second-hand, none of them have any issues!