1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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LUTS Christmas Event

Dec 5, 2005

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    1. As long as they haven't shipped your order yet, you could probably ask Doogi or Sean to have her painted. I would ask before sending the $50 though, I've heard the unpainted heads quickly and payments have gone in after it was too late.

      They did tell me I was going to "wait a while" for my order (so if you want the rest of your stuff now that could cause a prob), but that could be because I ordered a doll with a face-up too. I was so thrilled her default face-up was the stars and I don't care how long I wait.
       
      #461 Aerinha, Dec 15, 2005
    2. I'm really sorry if this has been asked before (I sifted though the 23 pages of this thread).

      It says in the customer help section you have to add $20.00 to your total for a wire transfer. So, if you're using Paypal, do you add that? It doesn't say so on my invoice... Thanks in advance!
       
      #462 Moonshadow, Dec 17, 2005
    3. Nope! The fee they ask for will cover the fee that their bank will charge them to collect the wire transfer. When you pay by Paypal, there's no wire transfer fee, so the extra $20 is unnecessary.
       
      #463 Miss Sha, Dec 17, 2005
    4. Oh, thank you! I was very confused. My girls are finally ordered after a long time of lusting =]
       
      #464 Moonshadow, Dec 17, 2005
    5. Here is my Juri...I just finished her face-up (my first...) she is a beauty white version...which i requested and was very happy to receive! She still needs eyelashes...

      [​IMG]
       
      #465 Alyrenee, Dec 18, 2005
    6. She's so pretty! I can't wait to get my Juri :)

      In the order confimation e-mail from Luts, did it say that there would be a Juri included? I just got mine from Sean and there was no mention of Juri... did they run out? T_T
       
      #466 Moonshadow, Dec 18, 2005
    7. I never received a confirming email and never had a mention of it but she showed up none the less.
       
      #467 Alyrenee, Dec 19, 2005
    8. well, I ordered Shiwoo, so I wonder if I'm getting one.
       
      #468 Rynn007, Dec 19, 2005
    9. I got mine today. There was no mention of her in my confirmation email. ( I got normal skin BTW)
       
      #469 cheshiretiffy, Dec 19, 2005
    10. I'm so relieved! *does Juri dance* :)
       
      #470 Moonshadow, Dec 19, 2005
    11. They didn't mention her in my confirmation email other than to say they had the price of my total plus $50 for special event makeup. I assume that means she'll be showing up with mine, but otherwise they didn't mention anything about her.



      FWD
       
      #471 Fatwetdog, Dec 19, 2005
    12. She wasn't mentioned in mine either, but when I asked Sean confirmed the holiday makeup price and everything, so I'm assuming she is coming home with boy - both with makeup.
       
      #472 s2kitty, Dec 19, 2005
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