Market place ETHICS (not rules) and the lack of!!

Thank you Baakay. :3 I try!

 

Have you ever responded to a seller that you wanted an item and they made you think you were getting it and when you replied, they said sorry it was already sold?

 

Haaa no. My bigger issue is when I PM someone about their doll, interested, willing to pay them what they asked right that minute...and they never reply...but their ONLINE...and they never reply. So I send another PM a few days later...no reply...they're online...

Apparently people are picky about where their cash comes from.

 

Maybe the seller is already dealing with someone buying "said item", but in my opinion, the proper thing to do would be to let you know that "said item" is already spoken for.

 

I don't care if they're dealing with someone else or what their reasoning is, this sort of behaviour is just rude and not professional at all. If someone wants to be in sales, even if it's just as small as selling a doll here or there you do not act like this and expect your reputation to stay positive. This is where a possible reputable seller becomes untrustworthy!

I'm sorry this happened to you ;C

 

I had a few times, issues with notifying a seller I wanted something and being different time zones or that I am a night worker and sleep during the day, let them know I want something and think I get to buy it and when I reply after they say its available, they sell it too someone else. That really upsets me because I feel if they lead you to believe you are getting the item, they should give you a chance to reply. I have learned in this hobby, people have lives and sometimes it takes time for them to get back with you, work, sleep, kids, dinner, all these things play a factor. We can't aways sit up all day or night waiting for the seller to reply, that makes no since. I actually had a seller think I should have waited for their reply and lose sleep if I wanted the item bad enough. That is not good selling to me. If they knew I wanted the item that I stated in the first PM then, my opinion they should have just sent me the pay-pal as so many other do. Not PM me back and ask AGAIN if I want it, then turn around and sell it to someone else and say I took to long to reply!!

 

Honestly, I might have never had that experience, but on my few years of work, I know that type of stuff is way gets consumers angry, and gets the seller bad reputation, which is pretty their own fault from being unprofessional. In a general opinion for myself though, I find it very rude, and if it did happen to me, I'd think twice before considering making a transaction with that seller.

 

Yep. Several times.

 

Not yet, thankfully. But, there's a first time for everything, unfortunately.

 

See, I'd believe that, if this didn't go on for a rather long time span, and said doll is still on the marketplace today.

 

It actually turned out in my favor by the end, because my dream doll came on the market not long after I gave up : D

 

Oh dear that's terrible building your hopes up thinking you are getting the doll then to find out it is sold to someone else. It has not happened to me and I hope it never does.

 

Ugh, this just happened to me. My grail doll is on the marketplace, and I asked her a few questions. I went on vacation, and she asked me if I was still interested while I was gone. I got back to her a few days later, said I do want it and made an offer $40 less then she was asking. Here I am a week and a half later, no reply. She even bumped the post on the marketplace, so I assume it isn't sold.... If my offer is too low I wish she would have just told me. My husband told me to not give up and send another PM but at this point I'm scared that she is not very reliable, and that it would be risky to purchase from her.

It would be my first doll, so I'm not sure what I should do since I'm so new to this. I'm worried it's my fault and that I did something wrong/offended her, and now I'm going to miss out on my grail doll. ><

 

Just PM her Lemonlime it couldn't hurt to try and if all else fails put up a Want to Buy thread. The law of attraction states if you want it, it'll come to you, you want that doll it will make to you somehow even if that seller is a jerk.

I haven't had this issue thankfully my first marketplace transaction here has been nothing but wonderful (the seller is a very fun person to chat with as well.) but I hate it when people are so rude like that.

It's just being unprofessional.

 

You are not guaranteed any item until you pay for it. Don't think it's yours until then. When you pay for it you can get your money back if there is a problem, but not even much more than that, usually.

That's just the way transactions go. It isn't necessarily NICE, but that's how it goes. You can leave bad FB for that.

But if it's just YOU thinking the seller is selling to you... without the seller saying they will definitely sell to you, then that doesn't count either. Sellers shouldn't get bad FB if there was no transaction to begin with. If they actually tell you to go ahead and send them money because the item is available for you to buy--THAT is the only time you have any sort of transaction going.

If you are just asking about a doll--that doesn't count for anything. The seller can sell to you or not. It is their business. Just because you lose out to another buyer is no reason for bad feedback. A seller is allowed to sell to whom they want to. It's only after there is an agreement and you've sent the money that they are committed to you. And even then, they can always refund your money if they change their mind. That is very bad for the buyer, but I think that's still allowed. If you get your money back, that's all that is required. It might be very frustrating and not fair, and not good business, but I think under the law that's all you can ask for.

There are lots of people who will get upset at all sorts of things and leave bad feedback, so make sure you are not just misunderstanding the seller... that you think just because you contact them, you automatically get the item. You have to actually agree for you to send the money before there is a deal.

 

Yeah, it happens, things get sold out from under you while you're making up your mind or deciding whether or not to inquire. Sellers can't wait around for the indecisive; if they get the offer they want from someone else, they've got to move. I lost a grail that way too, but it was my own fault for not actually pulling the trigger (i.e. committing to the actual sale) fast enough after expressing interest. Fortune does not favor the wishywashy.

 

Exactly why when dolls I wanted came up for sale I literally waffled for only five minutes before jumping the gun and getting my a** on securing the sale.

 

This hasn't happened to me yet, but I do get people who never respond to PM's or more recently....Some Idiot who left their sales thread up with no updates when the doll had already been sold for weeks!

 

Indeed.

I haven't had anyone sell a doll to another buyer after I'd already agreed to purchase it, but I've had a fair few run-ins with out-of-date sales threads and sellers who don't bother to answer PMs. The former I just chalk up to fogetfulness, but the later is seriously annoying.

So, sellers...
If the item is already sold... all you have to do is SAY SO.
If you just don't want to sell to me personally for some reason, that's fine too... but TELL ME THAT.
The "silent treatment" isn't going to win you any friends in the Marketplace.

 

I like this, hopeful some sellers that are, rude, just forgetful, or just don't care, will read this and take it to heart to become better sellers in the future!!