Market place ETHICS (not rules) and the lack of!!

Unless the seller says "yes, it is yours" and you send then send them the money for it, it's not actually yours and the seller is free to sell it to anyone they want to.

I can't tell you the number of flaky, supposedly interested buyers I've sat around waiting for responses from on sales while I had other buyers waiting I've dealt with in this hobby.

 

My pet peeve and its happened to me before is when you are almost done with a transaction and the seller replies "sorry I had a better offer so I won't send you an invoice" ><

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Now THAT would be reason for bad feedback. I mean if it's almost done and it's practically a done deal..Then no way in hell! Did you get your money back?

 

I've had that happen, and it seems really unfair. Sure, by all means, sell to the person that commits to buy first! But don't tell two people they can have the item!

I have issues with slow communication. Not because I'm impatient or have no respect for the fact that people have lives, but because it's happened before that somebody wanted my item, I gave them a total and my paypal, then I never heard from them again. I don't think I should keep others waiting for a week when I haven't heard from the first person. I usually give the first person 2 days to hear back, and let others interested know I'm waiting and if I don't hear back in 2 days, THEN offer it to the next person. Same as when I'm buying. I can't wait forever to know if I got the item. Sometimes, it's a harder to find item, and another may pop up while I'm waiting and then I miss out on both because I never heard back from the first seller. I get that real life comes first, but in this day and age, I'd think most people could manage to take 5 minutes within 2 days to fire off a quick PM saying yes or no. If it's a case of being out of town, just say so! Post in the thread, so I know I'm not being ignored and when I can expect an answer.

 

I agree with you!

I think 24 hours is good and at that point let them know if they are still interested to contact you within a certain amount of time or you moving on to the next buyer. 24 hours I believe is ample time for a responds to begin with!

 

I've been on both ends. I have gone to buy and missed out because I asked cost of shipping rather than commit instantly. Then again, I had a Volks head for sale, had 2 people pm me about it, both just asked for shipping costs which I sent to them. One person replied promptly and said she'd take it. I heard back from the other one a day later and she said she wanted it as well, by which time it was sold. I got a snooty pm asking me why I hadn't notified her that there were other interested parties before I sold it from under her. I just replied that when selling, I get a lot of people querying shipping who never get back to me with a commitment. I don't generally inform people how many others are interested, because that always seems as if I'm trying to hard sell by saying "buy it now before the other person snaps it up". You can't win at times. Let's face it, you may know that you fully intend to buy the doll, but the seller probably isn't psychic so unless you state it in writing, they're going to figure it is still available to sell. Saying you'll sell the doll, then reneging for a higher offer is outright flaky behaviour imo.

 

If someone does that to you after agreeing they will be selling to you, that is grounds to leave flaky feedback. It is not okay to agree to sell to one person, but sell to someone else because they replied a shade faster. If you make an agreement to sell to someone, it shouldn't matter if someone else replies before them, because the agreement to sell has already been made.

If there are multiple people in competition for an item, it is only fair to let them know about the others...but for heaven's sake don't agree to sell to all of them It is okay to have more than one person interested, but as soon as you make an agreement with one person that is the end of the road for the others, unless things fall through with the first person. People are usually very understanding if they know what's going on. It's only if you keep them in the dark that it gets upsetting and awkward.

Sellers are not allowed to flake out of an agreed transaction with buyers any more than buyers can flake out of an agreed transaction with a seller because (for example) someone else answered their WTB for the same doll at a lower price.

 

I actually had a nightmare about this very thing last night. Only worse in my dream my seller told me after I made my payments that not only were they going to wipe and re-do the dolls face up but that they were keeping it after the doll I opened was the wrong doll entirely. *shudder* Thank goodness it was just a nightmare. The seller in my dream wasn't even the same seller.

 

That's pretty scary! I would be freaked out if that actually happened!

According to the rules of this forum, buyers may leave flaky feedback for sellers who agree to sell but then don't follow through with the transaction, whether payment has been made or not. If someone agrees to sell to you, you have a right to expect that the transaction will continue and you will receive that item.

If a seller says 'yes, it is yours', then it is the buyer's and it is now on them to pay, but the seller is not free to sell to someone else if the buyer has not yet replied/paid. If the seller has agreed to sell to a buyer A and then goes on to sell to buyer B because buyer A didn't send payment immediately, the seller is liable for flaky feedback because they made the agreement to sell to buyer A and should wait for buyer A to pay. If buyer A agrees to the sale but changes their mind before sending payment, buyer A is liable for flaky feedback because they're the one going back on the agreement.

It's very important people read the rules for feedback and get it straight in their minds what kind of feedback should be left, or even whether feedback is warranted.

 

I actually looked around my room when I woke up to be sure I didn't have an MSD I didn't buy. Unfortunately this is now bad dream number three involving my doll. I think they'll stop when I finally get him.

 

This a million times over. No responses at all from sellers and sales threads left up after the items have sold have been driving me insane for a year now. Or people pming to ask a million questions about a sales item and then disappear into thin air (from a sellers POV)....

Personally I don't believe I've ever had a seller sell something out from under me. I don't think I've ever done it either...I try to let both interested parties know that they're not the only one if they aren't. This works out for the best in two different ways: I've had one of the two back out when they heard that someone else was willing to buy right now, and I've had one of the two make faster decisions to buy when they find out there's other interest. Plus it's just polite. Most people just want to be kept in the loop...I've never had anyone get upset with me when I let them know what's going on.

That I know of >.<

 

The whole leaving items up after they were sold has happened to me. I tried to buy a kimono for one of my dolls that was listed and the seller replied to me saying sorry this was sold two days ago...Really didn't bother me as it wasn't a doll and I could probably make something like it and not worry about pets/dander/my allergies but I really would prefer it if sellers would at least not give the false impression or at least say "SOLD." under the item like most people do.

 

Not taking down sold items properly is easily avoidable. The forum rules explain what is and isn't allowed;

If you have sold a doll, please use the appropriate thread prefix to mark it as finished, please don't put 'Sold' in the title or edit the thread content. Changing prefixes is very simple, but lots of people seem to struggle or forget to do it; All you have to do is click 'Edit Post' at the bottom of your first post in the thread, then click 'Go Advanced'. From there you can see the drop down menu for the different thread prefixes and easily select 'Finished - Please Graveyard' from the list. Then click on 'Save changes' and you're done. This lets the moderators know which threads need moving to the right areas and stops buyers from being frustrated by finding sold things!

If you have sold an item in Clothing/Eyes/Wigs/Accessories please remove that item from your FS thread, please don't mark it as sold or on hold. Remove it straightaway so you don't forget - buyers and sellers should be keeping their own off-forum records for sales, so you can always cut the sold/hold item from your FS thread, but paste it into a word document. That way you still have the code to put it back into your sales thread if the sale doesn't go through.

 

I can see both sides. I've had that happen to me and I was heartbroken - however it's made me all the more aggressive when I go after something I want (which I think is a good thing )

 

Yeah same...I've seen dolls I want snatched up in literally seconds of getting permission to buy said doll so I just snapped up when opportunity was knocking and hurried.

Secured myself my doll...Still paying him off but he's mine.

 

Quoted for truth! Three times now as a seller, I have confirmed an item was still available for a buyer and have been told they will send payment...and never heard from them again. This is why I hesitate to put anything on hold.

If someone contacts me about an item after someone else already has, I let them know that I am currently working with a buyer and will contact them if the transaction falls through.

 

I'm upset right now because a seller had "make an offer" on an item so I made an offer. No reply, for days. So I thought maybe my offer was too low, increased it. They didn't reply to that one either, so after a day I sent a message asking if they actually accepted offers...and guess what? I still have not heard from them! If I do end up buying they item, you bet I am leaving FB for their horrible communication! Chances are I'm just going to have to move on...and I really liked the item too.

I feel this is really common in the clothing threads. I have had sellers not respond to me, or respond to say item is gone. Really burns my britches!

 

One thing I want to mention that burns me up. On eBay, when an ongoing auction with bids is suddenly ended by a seller because "the item is no longer available", aka it was sold to someone undermining the auction I have ended BIN listings before, but I would never end an auction that already had bids on it, because that's really unfair to the bidders. If I list something auction-style, it stays up until it runs out. Fair is fair.

Devilldoll666, is this on eBay? I am pretty sure that when a seller specifies an auto-decline for anything under a certain amount, you aren't notified, so it isn't the seller's fault. You can check to see if your offer has been declined in your My eBay page. And I sincerely hope you are not indicating that you would leave bad feedback even if you bought the item (especially if the seller had accepted an offer!), that seems pretty spiteful to me. Also, it should not be assumed that every seller spends their day sitting at their computer, poised and waiting to answer questions and offers...

 

Oh that grinds my gears so much...Happened to me I was bidding on an LE Head and I was about to win it, I had stayed up all night made that final bid...And then the item was removed.

Guess what?

It was relisted the next day.

I never EVER wanted that head again. Ruined it for me.

 

Seconded .