Market place ETHICS (not rules) and the lack of!!

Since you asked for opinions... lol.... first of all, I would not buy a head I didn't want.

In this situation, I'd pm the seller and ask if she could explain exactly how the head was modded, and could she send pics. if you don't know how it was modded - it might be something like "I evenly beveled the eyewells" which - technically - is modding, right? maybe it's a mod you wouldn't mind, or a good mod, etc. I'd find out what it is first before you bow out.

If she cannot answer or doesn't take pics to your satisfaction, I say, don't go through with the sale. You can with very good grace say, I didn't know the head was modded when I originally contacted you, and I don't want a modded head. Thank you very much for your time. It REALLY isn't being flaky to not go through with a sale because something wasn't disclosed. What if this was a body for some $400 and they didn't tell you they sanded the boobs off or something?

 

That's a tough call. I know in the past this has happened and I've spoken to sellers, requesting better pictures. I think there was a case when a seller didn't know the head was modded when they bought it too.

I think you may want to politely ask for better pictures and tell them your concerns. Especially with blurry pictures. It's better to be safe than sorry. Worst to get it and have even worst issues, like yellowing, cracks or whatever and you are out all that $$$.

And document everything. Cover yourself. At least that's my take. Good luck.

 

1. I would not buy anything that has blurry pictures (no matter what) Which means request better pictures.
2. Ask if the doll head has been modded. If she says it hasn't tell them what you just told us.

And if it does modded just tell them that you wanted an unmodded head.

 

Thanks, everyone! I will do just that. I just worry about the potential scene... and I truly don't want one of those.

 

As a buyer, I like honesty and communication.
Communication is key for me, and as long as I'm updated, I don't worry
myself to death xD

First thing I sold on here was a full doll, and the buyer liked working with
me most because I was energetic, communicated very well, and very
nice : 3 So if you are thinking of selling a lot of things, I reccomend just
being a really really super nice (not too fake) person. That makes the
buying experience for the other person more then just a typical DOA experience xD​

 

I agree. I think that if you go back on the terms of the deal then you have to have the courage to own up to it. I think that because a lot of money changes hands in the Marketplace and a lot of that is down to trust (newer members like myself have only just got access to the Marketplace, so of course we don't have any feedback yet) buyers and sellers have a responsibility to each other to keep their side of the bargain or have a watertight reason for going back on the arrangement.

A lot of emotion goes into this hobby and if a seller or buyer has a change of heart I think they have to be upfront and honest about it because it's not fair to leave someone hanging, waiting for payment or waiting for a doll that's never going to arrive. It creates very bad feeling.

 

I can't remember ever having trouble with a seller. They've all been lovely.

Buyers however, have given me a lot of trouble. I've had a lot of great transactions, but it's often a hassle just finding an honest buyer.

I used to be very patient waiting for contact from buyers, but now I can't wait anymore. Because MOST of the people who put dolls I'm selling on hold flake out. So I'm forced to question everyone of my buyers, as I'd rather know earlier rather than later that they aren't buying.

Lots of people are honest and prompt about changing their mind, but some people just stop replying to PMs because they don't want it anymore.

I wish people weren't so free to put things they don't actually want on hold/layaway nowadays.

And there's no way to warn other sellers about these flaky buyers.

 

Yes, these people do make it harder for everyone because once you've been burned it's not so easy to trust someone else. I've arranged a layaway for a Souldoll Hye and the seller has been nothing but pleasant and friendly and I hope I've seemed the same way. I've got no intention of messing them around and I've just got to trust that they feel the same way, I wouldn't ask someone to hold something for me unless I had every intention of fulfilling my part, but I can see how others may easily persuade a seller into a layaway and then change their mind and not know how to explain themselves. I think it's very rude to ignore someone's PMs.

 

Has anyone dealed with this situation before?
I didn't get the "original" package as the seller did mention in her selling thread.

After I got package, I was more than shocked to find out that some things were missing.
I asked her why the another white blanket didn't have its original cover (fabric).
Isn't the original package supposed to have 2 blankets with their 2 original covers?
I knew this original BJD company always provides the cover (fabric) for each blanket for doll.

Did you know what she told me?
She said that "the blankets are the same status as I got them. One with fabric, one without.
There is not reason for me to keep one blanket cover."

I was like "what the hell?!" She lied to me!!!
I had seen her blog before, and she posted her arrival box opening gallery with the doll I bought from her.
How dare she lied to me with such this lame excuses?

I told that to her. And, she didn't know how to reply me. See?
I know I should not make a big deal with this small thing.
But, the problem is she is not honest and trustable seller!
She not only took this beautiful cover for the blanket, but she also took out some other things from the original doll.

 

I've been mixed up in a very stressful transaction as a buyer but as upsetting and depressing as it was the seller concerned was having severe issues and was also incredibly nice when there was actually some communication from her and so I continued to remain polite but at the same time state my point and firmly draw the line when the need arose. That's all one can do, make an ultimatum and that way the ball is well and truly in their court. It shouldn't have to get that far though if people are honest and communicate even if they are having problems meeting deadlines.

When I post something, I let people know and ask that they return the favour when it arrives.

When I receive an item I let the person know it has got to it's destination safely or in one case (eBay not here) I let them know the goods arrived quickly, were nicely wrapped, in good condition but that I was slightly disappointed by the smell of stale cigarette smoke. That was all I said about it, I was honest but not nasty, rude, or childish and I still gave a positive as that was the only flaw, everything else was first class.

I have made enquiries about things people are selling and if the postage for example say bumps an item up to more than I am willing to pay I will let the person know that I cannot go through with the purchase, thank them for their response and always wish them luck.
Same if I enquire whether they can put something on hold and they say they cannot, I always thank them for the response.

I unfortunately had to back out of a Minimee group order recently, thankfully before it got to payment stage as a financial problem emerged but I let the organiser know the situation as soon as I realised there was no way around it no matter how I tried to juggle it. Had I actually got as far as paying I would on no account have backed out and asked for any form of refund as the problem was mine to bear, I would have just had to deal with it myself later as I would have in my mind entered into a contract and would be obliged to see it through.

Letting people know is good manners, it takes just a few minutes, costs absolutely nothing and let's everyone know exactly where they stand.

To my mind in most cases there is no excuse for not replying other than utter rudeness and downright laziness, the exceptions being folk who are incredibly busy and genuinely accidently forget or if some emergency has happened.

 

Oh this is a great thread! I'm about to start a Marketplace Store here and the more info I get the better seller I can be! It's nice to know what people expect out of sellers and customers.

 

As a seller, I always try to state my terms in my listings, I try to reply as promptly as I can to every PM (we all have lives outside the forum, and can't possibly be here all day every day) and be as honest as I can about every detail. I also try to alert a buyer as to when I intend to ship, and tell them I'll contact them as soon as I do ship, and ask them to let me know when the item(s) arrive.

As a buyer, I really try not to inquire about an item unless I can pay immediately. Though, I've participated in layaway situations twice (well, one is a current transaction) and in both cases I told them what I can offer and in what time frame to see if it is acceptable to them. In both cases, they accepted what I could offer. I always try to let them know when I sent a payment, too, and when an item arrives here. I like to know this when I sell things, so I try to offer this in return.

I take my reputation seriously and always want to be as honest with every transaction as I can. I did have one time where I asked about a head or a doll, but had to retract my interest before they even read their PM because something happened literally a few hours after the fact, making the purchase impossible at that time. I felt like such a creep, but the seller didn't seem too upset. I also try to leave feedback for everyone, and hope they'll do the same for me in return. Sometimes I don't leave the feedback immediately, but I always try to as soon as I can. It is easy to veer off-course--I always get distracted by something when I come here, heh.

 

For selling, constant communication from a buyer is NOT OPTIONAL. If you have made the mature decision to spend real money on an item, you should have the ability to communicate correctly, efficiently, and quickly. It will say that you're willing to make the transaction work.

With friends, quick communication is nice, but I myself am terrible at it, so I'd never push friends into responding faster. Friendship isn't a business. ^___^

Please excuse any coldness... I deal with trouble buyers in the family business... there are some really awful people out there... I haven't run into any on DoA, though. Every person I've bought from has just been a doll. Erm. Has been awesome. :'D

 

I personally don't like this sort of thing.
I don't enjoy being led on. It's happened to me a few times.

If I'm buying, please tell me if someone else wants it.
If I'm selling, please make up your mind and be ready to buy.
(Not to say that layaway isn't an option.)

Please don't waste people's time. D: (this goes for buyers AND sellers.)

But I understand that things can go wrong, but there must be communication.
Can't comprehend this attitude, but it's something everyone deals with. ^^;

I wouldn't hesistate to put it in the feedback either.
It's good to know about this (but one doesn't need to be nasty either.)
Just be truthful, detailed, and leave name calling and what not on the side.

...too bad they don't know they're putting others in stressful situations. =A=;

 

Very similar situation.
I was told, by mods, that it's unfortunate to deal with "flakes" but unless money changes hands it's an "oh well".

I've got things to sell but I won't sell them here. I have had good and bad here, but fortunately the good outweighs.

And trusting reviews for the seller/buyer doesn't work either. :P

Don't know what to suggest to fix it; wish I did. My ethical code is very high and when people "flake" it's more than just pissing me off: it's proving to me yet again how unreliable people can be. After 55 years you'd think I'd be used to it. I'm not.

 

As a seller I have had amazing transactions thank GOD. I've sold several dolls now and have dealt the the greatest buyers in the world. Much love to them.

As a buyer I have the absolute worst luck. Just in the past few months I've...

* Comissioned an artist to do a faceup for me and had the artist hold onto the head for a month while doing nothing. She freely admitted to playing video games, sleeping, visiting with friends and being flat out lazy while my head sat untouched and I had already paid in advance.

* Entered into a trade with someone that lasted over a month because there were repeated delays on the other person's end. I had to "threaten" to end the transaction twice. (Though my end of the trade is on the way and once the head arrives I believe the wait will have been worth it. Still... that's a long damn time.)

* Bought a doll body that arrived not at all as described in a display box with pillows that reaked of smoke. The seller then was very snotty with me and didn't give me the time of day till I opened a paypal dispute.

* Entered into a group order, said I was interested but got absolutely nothing after that. No invoice, I didn't pay, nothing. Then after I'd sold the doll the item I was buying was for I get a PM saying it's in and asking me to pay. I wasn't even aware the item had been ordered. Thankfully it's cheap but still, I think that was pretty "wtf?".

I have also in the past bought a doll body that was so coated in dirt that I didn't realize for the first few weeks that I had the doll that it was even dirty. It was a very thick layer of filth. I'm going to assume the person who sold it to me didn't realize it was that dirty either, but if they had wiped it off before sending it to me (which I think all sellers should do) she would have.

So yeah... some people's marketplace ethics need to be worked on... a lot. -_-

 

I'm happy to say that since accessing the marketplace, I've gained a wonderful doll and a wig is on the way. Both sellers have been wonderful, keeping in contact throughout the transaction and answering any of my questions. I'll probably do most of my future business in the marketplace but the tried-and-true rules still stand, including familiarize yourself with the market and double check on seller history.

 

I know the aggrivation. I had dang near the same thing happen once, here on DOA, the only difference is that the individual tried to post a thread about not buying from me, before she even let me know anything was wrong. THIS is how i found out. From someone telling me that i should check out the thread that she was trashing me in. ::: I really wish there was a way to stop it, but there doesn't seem to be. Later, i found out on another forum, that she had gotten in over her head, and needed the money for bills and fees for school. And that instead of telling me, and working something out, she chose to attack me.

Unfortunately, it seems to be an ongoing thing here, in the marketplace, and there isn't much that can be done about it. I learned my lesson though. I don't take payments on anything that would require more than one or two payments. Any dolls i sell now are an outright buy. I hate to be that way, because i know few have the money to lay down so much at once, but, the individual left me no choice. I won't take the chance again.

One mistake that Paypal said i made, was letting her make 'payments'. It's against Paypal's TOS. If you are receiving payment for an item, you have to take payment all at once, if you wish to stay protected. The minute you start accepting multiple payments, paypal's hands are tied. This is what happened to me. I let her make payments, and she used that against me later. It became a HUGE dragged out mess, and just made everyone involved miserable.

I feel your pain Truly i do

 

I did not know this. Luckily I've never sold anything that expensive before.