1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Moggie61 transaction [Moggie's Toyshop]

Jun 5, 2008

    1. Goodness. First a few things, although armeleia has made everything pretty clear. One, Problem Transactions is for DOA MARKETPLACE PROBLEMS, not problems that occur off this board and on ebay or on someone's private website/shop. None of these transactions occurred on DoA. It is NOT OUR RESPONSIBILITY to insure that transactions that go south off the forum are reported here. Yes, we do take action with gross commerce breaches when the offsite dealer is obviously a thief - those members are banned. This thread is in the correct place on the board.

      Multiple posts by persons not involved have been removed. Finger wagging, advice, support, etc., are not appropriate for this thread. If a relevant post was removed accidentaly, we apologize, it's not personal, but trying to keep this huge thread relevant has become a full-time job.

      Please post here only if you are owed monies or dolls. Please try to work with Moggie privately.

      Thanks for understanding.
       
    2. As I said, I have not been tending this thread. I think you are getting needlessly worked up over the fact that someone accidentally missed deleting a post - I will attend to it now. As always, if there is a post you find offensive, there is a little red triangle "Report Post" icon that you may click to alert the moderators. Redirecting your frustration with Moggie at the forum moderation staff, however, is not really going to help anything.

      This thread has been added to the Problem Transaction Thread Index, but the thread will stay where it is for the moment because your issues concern Moggie as an off-site dealer. I would also like to take a moment to remind you that transactions on the forum are considered to be "at your own risk." Further, transactions that happen off the forum are even less something that the forum administration has any control over or responsibility for. We have done all that we can at this point from a forum standpoint - Moggie has been Marketplace Banned (please note the vivid red text that has been under his name for the last week). A full-forum ban would do nothing other than remove this avenue of communication.

      Thank you for your understanding and I wish you all the best in resolving these issues.
       

    3. I'll get them back to you ASAP.

      As for the rest, I'll be keeping it on topic as per Mods request.
       
    4. Dear Moggie,
      I would like to know your present contact details as I am one of the many whose order was not fullfilled. I spent at least $700 with your company in April of this year and am more than disappointed. I doubt that any of us are rich people who can afford to lose this type of money and some would claim to be worse off than others, but the truth of the matter is that we have all been duped and deserve whatever compansation you can offer as quick as you can offer it. When I dealt with you in the beginning through ebay I actually believed you to be an honest guy and I still do. Life spirals out of control for all of us at some point, but you can't hide your head in the sand at other peoples expense. This for me was one of those rare times when I could actually buy something for myself for a change instead of spending on bills or off-spring, but you have owned up and I take my hat off to you for your efforts, but efforts are no good without actions. I would like further information about what you are actually doing to make sure that something is done to help us.
       
    5. My contact details are pretty much unchanged. You can contact via Pm on here, email is [email protected], my IMs are listed under my profile and address and phone are on the web site.
       
    6. Moggie, I would like an update on your ongoing efforts to make good on the transactions outstanding. I'm still out $112 and would like to have some kind of indication that it will be refunded soon.
       
    7. First couple of refunds will be going out next week. I'm sorting through Paypal at the moment trying to work out who has been refunded what at the moment.
       
    8. Hope you can get that together soon, I could use the money :(
       
    9. Not to harrass but any updates?
       
    10. Did anyone receive refunds yet?
       
    11. I haven't yet.
       
    12. Both of my chargebacks via Paypal were approved through my CC company.
       
    13. Still no refund from Moggie.
       
    14. Same here, no refund~
       
    15. I was told last week by Paypal that I had lost my case... no refund...
       
    16. That's not good~ Hope he'll do something for you
       
    17. I just hope that I can get my refund back before Xmas.....:(
       
    18. Still no refund for me either. I did email him a couple of days ago, but have not yet recieved:evil: a reply. I calmed down when I heard he was back and tried to stay optimistic, but if he doesn't let us no where he is up to with this thing I am going to start losing my rag all over again.:evil:
       
    19. Hi All,

      I did a couple of refunds week before last.

      Should be doing another couple this week.
       
    20. I have just received a refund. Thank you, Moggie.