1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Moggie61 transaction [Moggie's Toyshop]

Jun 5, 2008

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    1. You're welcome, long overdue. :(

      Processed another couple of refunds as well. Not sure if they are members here or watching this, but if they are, hopefully they will confirm as well.
       
      #201 Moggie, Sep 8, 2008
    2. I got my refund too, thanks!
       
      #202 Hydra Kitten, Sep 11, 2008
    3. Just adding my name in here - I already contacted Moggie, but I'm just giving him an extra heads up in case, since he's not selling through the site anymore, the contact form doesn't still go through to his email.

      I'm not in a rush to get a refund, my expenditure was reasonably small and I don't have dolls on the line, but of course I would like things settled eventually. I'm really sorry to hear that things have snowballed so badly, though.
       
      #203 wildefae, Sep 12, 2008
    4. Hello.
      I still don't have my refund.
      Dear Moggie, I sent you a pm, but you haven't replied. I would like you to tell me when you will be able to give me my money back. I understand that it may take a while, I just want to know how long I will have to wait for my money.
       
      #204 Daris, Sep 12, 2008
    5. People may want to list when they ordered as it makes since that he would try and pay back from oldest to newest. Which would give you each a better idea of the situation/when you will get repaid, etc...
       
      #205 vampireanneke, Sep 12, 2008
    6. February (2008), over here. I'm really confused about the situation actually and what happened to get Moggie so backlogged? I'm assuming the lack of communication to the customers was honestly just a flub, because it isn't a logical choice in any circumstance short of "we were stranded on a desert island" but I just am not getting a clear picture of what DID happen.

      Anyway, I'm sorry to hear that things got so out of hand. Honestly, I'd rather have the corset than a refund but I can understand if that's not actually possible.
       
      #206 wildefae, Sep 14, 2008
    7. June 4, 2008 For me, I purchased:
      Dollzone 1/4 Female to Male BJD - A Male Normal Pink Skin Shoyo to Be exact
      Eyeco Platinum Glass 17mm Doll Eyes BJD - P072
      Total= $352.85 USD
      Amount Refunded by Paypal= $200
      Money Owed= $152.85

      And Like I've stated before, I could really use the money Asap.. I'm not trying to guilt or anything but my job is going to be ending soon and I need the money for expenses and college :(
       
      #207 Keet, Sep 17, 2008
    8. I ordered on in May, I think. Either at the beginning or at the end.
       
      #208 chizzie_shark, Sep 18, 2008
    9. I ordered on April 25th 2008 and I paid instantly.
      I purchased:
      DZ Celine - 575$
      DZ Floy - 530$
      plus shipping price - 155$
      Total: 1260$
      I'm still waiting for refund.
      It would be nice if Moggie actually answered to pm as I still haven't heard from him anything but what he wrote in this thread...
       
      #209 Daris, Sep 23, 2008
    10. I have already ordered on may if I remeber well...
       
      #210 Blythedolly, Sep 23, 2008
    11. I ordered on June, 9th.
       
      #211 Kohakugawa, Sep 28, 2008
    12. Anyone had refunds recently?
       
      #212 chizzie_shark, Sep 28, 2008
    13. Still no refund for me.. :(
       
      #213 Keet, Sep 28, 2008
    14. No refund for me, either. This is really taking way too long, in my opinion. It's been five months now.

      For the sake of recordkeeping, here's what I ordered:

      Dollzone Urban Traveler 1/4 outfit - $43.99
      Dollzone Wild Side 1/4 outfit - $49.99
      Dollzone Camo Canvas Boots 1/4 - $9.99
      Shipping - $8.50
      Total - $112.47


      I hope I hear something soon.
       
      #214 Krissy, Sep 28, 2008
    15. Well, I haven't been refunded yet, so for the records:

      payed on Apr-15-08

      buddydoll tough $578.00
      shipping $65.00
      total $643.00
       
      #215 velvet, Sep 29, 2008
    16. No refund here either

      (recap: paid in [edit, sorry, February], for an SD-sized corset - price listed in comment above, I believe it's 35 or something like that - I honestly don't care if I get paid in order b/c there are people who are owed thousands of dollars more than I am.)

      I feel like we should contact PayPal as a group -- I know that you're supposed to contact within 30 days, but for handmade goods, that's a little silly, and I think probably someone in charge there would agree. I don't mean to be aggressive here but I'm getting the feeling there's a situation where it's more beneficial for Moggie to take the money and run than to try and pay us all off: no one's put him in a situation where anything's going on except anger on a forum. Granted, if he's not still doing business a PayPal dispute won't do much either (the real threat there is that your PayPal gets frozen) but.

      I feel honestly sorry if he's in financial straits but we all have money problems - or we wouldn't be pushing that - and someone doing business needs to be careful, especially a dealer for someone else's dolls.
       
      #216 wildefae, Sep 29, 2008
    17. You're absolutely right. I am livid. I have tried contacting him recently but it seems useless. I ordered in April and still no refund. I am absolutely broke and could really do with the money. It's as if I've just taken my hard earned cash and given it to a bloody stranger to spend as they like. This shouldn't be allowed to carry on, but I feel pay-pal will not care, other than that I don't know what else could be done.:evil:
       
      #217 elfled, Sep 30, 2008
    18. Bugging again, any refunds?

      I still haven't recieved anything~
       
      #218 Keet, Oct 13, 2008
    19. Has ANYONE received a refund?
       
      #219 armeleia, Oct 13, 2008
    20. I definately have not.:x
       
      #220 elfled, Oct 14, 2008
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