1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Moggie61 transaction [Moggie's Toyshop]

Jun 5, 2008

    1. Pandagirl, considering no one has heard from him since September 8th, I'm pretty sure that the fire doesn't have to do with his previous lack of communication.

      I do, however, feel awful for their loss. My house burned down last year, and it was a very hard thing to go through, and I am especially sad to hear about their pets...
       
    2. hrm well he said my dolls were in the fire too....

      yes i am baffled on this.... like seriously WT*

      now i really need to go and cry somewhere....
       
    3. This is what really ticks me off above all else; Kagari; Moggie posted back in August that he'd get your dolls back ASAP. If he had time/money to issue refunds, why on earth didn't he send back your dolls?!

      His behavior has been inexcusable and I do urge everyone who has not been refunded to get some sort of formal complaint together as a group and contact the authorities. It is difficult with an international case such as this, but the law will only allow formal action to be taken for a certain amount of time. Moggie used his good reputation to scam you; it's gone on too long for me to believe otherwise and this house fire seems suspicious to me as well.

      I wish the best for all of you that have lost on this, but urge you to take action as soon as possible. There are no friends in business and Moggie will look out for Moggie first.
       
    4. well he did msn me to tell me, and i been like away from DoA for a abit and stuff, but still i guess i cannot try to start to comprehend it yet....

      right now i am feeling abit sad and numb....

      he did ask me to tell him the i want as compensation, but somehow to me ATM the things that was burned is somewhat irreplacable.... so yeah

      the delay in shipping was becos of some stuff which i cannot remember but yes he did promise to ship them out ASAP... :(
       
    5. OK, to end the speculation that seems to be going on here............

      I have net access at the moment as someone has given us an old laptop and the house we are staying at has a live internet connection. The house belongs to a friend of a friend who is overseas at the moment so we have a roof over our heads for the next few weeks.

      Yes, the house burned down. Yes, it was my fault, i was cooking and left fat on the stove.

      No, we didn't do it for the insurance. A little hard when there was no insurance. It was one of those bills that put aside while we cleared up other things like refunds.

      Just about everything went up in flames. A few dolls survived as they were with friends and two were in our car at the time. We got out with the dogs and the clothes we were wearing at the time. One cat died in the fire, two more are missing.

      I'll address a couple of comments here.......

      We haven't done any begging on Fetlife. That is all being organised by people in the local community and we have not asked for anything ourselves. Our involvement has been to the extent of offering thanks, we did not start it. We are accepting the help that has been offered because we basically have no choice. Silverware? I don't think so unless you are listing stuff that has been offered and kitchen/cutlery counts as silverware. A new car? No, I damaged a door on the car getting it out of the way of the fire and someone asked if it might be fixed by a panelbeater if someone knew one.

      The bank account was listed as people were asking if they could donate cash through an account to help. The cash I listed came from donation tins at a local BDSM club and I was thanking people and letting them know what was raised.

      Do you really think that the Red Cross is that naive that they wouldn't check out someones story? Their assistance was organised through the social worker at the local hospital where I was taken for smoke inhalation. The Red Cross provided accomodation for two nights and bought us a set of clothes, a hairbrush each, and some toiletries.

      We have also receivd some more clothes from another charity, some cash from a government agency and the Salvation Army and what we have been given is all that we have in the world at the moment, apart from the car and surviving dolls/dogs.

      Well, we do have a block of land which will now be sold to pay off all our debts and that should include everyone on here. The local council have scraped the remains of the house off it by now.

      For the moment, any further refunds are on hold. I have stopped all sales of items which are normally made by us. We are meeting current orders from companies which I detailed way earlier in this thread as we can have these delivered to whereever we happen to be at the time.

      Once we have found somewhere to live, then we can recommence refunds to those that are supposed to be getting them. As you can imagine, finding a more permanent roof to put over our heads is sort of a priority at the moment.

      Please don't bother with false expressions of sympathy now, we know where we stand with the members of DOA. If you are going to comment then get your facts straight and don't bother blowings claims up to make us look worse.

      For the record, we don't want any help from anyone on here nor do we want any PM's unless they relate to business.
       
    6. WTH? Why'd my post get deleted? I'm a party to this issue!
       
    7. Please keep this thread on topic and only post actual updates. Any other post will be deleted going forward.
       
    8. Moggie, I have sent you a PM concerning an order via your site.
       
    9. Are there any updates regarding payment, Moggie?
       
    10. No update on when payments will start again.

      We have found a house to rent and will be moving in on the 21st.
       
    11. Thank you for stopping by here, Moggie. I'm glad you've found a place to live.

      Might I suggest that, starting at the front of the list, payments be done in installments to a few people at a time? I feel that it'll be easier for you guys in your current state to come up with 5, 10, or 20 dollars at a time than to ever find hundreds of free dollars to pay back to someone.
       
    12. i have an update to this thread. i received some of my order today from Moggies. the items are beautiful, and were shipped well. my order status says that the rest of the order will ship when the items have been made. i want to thank Ian for making the effort to send my order during this difficult time.
      he truly is making an effort to make this situation right. my best wishes.
       
    13. Has anyone noticed that Mogie's website is not only still taking orders, but has been updated to reflect holiday promotions, and states they are doing preorders, etc?
       
    14. .... Yeah.. I just looked and that makes me really irritated and mad.

      Moggie, there better be a good reason for that.
       
    15. He pointed out in his reply:

      If you check the website, they aren't selling anything but stuff for which they're the agents: none of their own work.

      I think whether or not this is the RIGHT thing to do is a moot point - it is consistent with what he CLAIMS to be doing.
       
    16. The problem with that is he was/is an agent for DollZone but was not placing orders with them. That is how he stole my money. He never ordered my doll. So how does anyone know he is not doing the same thing again? He should shut down and get a job even if its flipping burgers until he pay us back!
      Can some one check to see if he is placing orders with the companies he agents for?
      Whatever he has not learned yet. Think on this;
      Moggie stole from us, then his house burned down(IF that is true, I aint sure). It looks to me like the Universe/karma/whatever was trying to teach him right from wrong. If it were me I would listen, he said everyone made it out alive. What will the Universe/karma/whatever have to take from him next to get its point across if he is up to his old tricks again?
      I still don't like my odds of getting my money back, or if he is still an agent of DollZone a doll either.
      JUST STAY AWAY! Don't even try shopping with him!
      I still want my money back!!!! try PMing me with info if you can Moggie
       
    17. I hate to say this hun, but we already know all this and people can tell from reading through the thread.

      Yes his house did burn, but we're not positive if he did it himself or not. Only the fire department can determine the cause of the blaze.

      Yes he did steal from us, and we can either: A. Hope he pays us back after he gets his life back on track, B. Contact Authorities with as many people whom have been stolen from and hope that it will do something, C. Anything else we can think of.

      That is why we created this thread, to warn others and other forums are warning people as well.. We are just wondering why he is even bothering to keep his store up after all this.. We all know not to buy from him and we spread the word as best as we can.

      And Dollzone and any other company can be contacted by just an email to ask if he is ordering.. Which I HIGHLY DOUBT that he is.

      You aren't the only one wanting their money back, I'm still out over a hundred bucks and some people are well over that amount. You have to be Patient like the rest of us, some have been waiting for refunds for a very long time.
       
    18. FFS! Yes his house burnt down. It was a freaking kitchen fire.

      He is currently in the process OF MOVING TO A RENTAL HOUSE and getting important things, like clothes and well, everything he owned really.

      He is doing what he can to refund people what he can. But that's generally hard WHEN YOU HAVE NOTHING!

      Yes, I understand people are upset and need their refunds, but seriously what happened to human kindness and empathy?

      Would he still be accused of burning his house down if it was a bushfire? Or an earthquake? I mean I know Moggie is the all powerful but I've yet to see him start an earthquake.
       

    19. I know what you mean, and I do feel bad for him~ He seems like a nice guy that has bad things happen to him.
       
    20. ....I think at this point there aren't many people questioning that the fire actually happened. And I AM genuinely sorry that he's going through such a shit time right now. No one deserves to lose everything.

      Since he's come here I'm much more willing to believe what he says. Before now it seemed like he seriously didn't care. And I think that's part of the problem.

      But the fact of the matter is, this is not the beginning of the problem. People have been owed dolls, merchandise, etc -- and hundreds of dollars - for months. They've been promised refunds since long before the fire, and owed them since before that. So the fire doesn't explainwhy the refunds haven't been delivered. Especially in the case of dolls and merchandise that weren't made by him, there's no reason that should have gotten off schedule. And if there was a problem with any of it he should have been in contact.

      So if people were skeptical at first, that's why. You have to understand, it's simply baffling why he's been AWOL for all this time and why it's taken so long to get any money back when he could have taken steps immediately to stop the problem.

      I don't think just because someone has horrible things happen to them it means they're a good person and I think Moggie has to earn that trust back from us. It doesn't mean I'm not sympathetic to the tragedy - it's awful - but in no way does it explain the situation, it merely prolongs it unfortunately for both parties.