1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Moggie61 transaction [Moggie's Toyshop]

Jun 5, 2008

    1. Thanks chizzie_shark to compile things for us. To update your entry I purchased on June 22nd 2008:
      - a pair of 15mm Eyeco Platinum Series eyes (Starlit Blue)
      - a pair of black shoes (S0609)
      - and a pair of high top sneakers (S45-007)
      for a total of $43.79.

      Thanks again!
      Lou
       
    2. Post #293 updated. Thanks l_the_maker!
       
    3. I bought a girl Dollzone body from Moggie and paid $399 (USD) via Paypal on the 18/04/08 for item number 280209811825.
      I havenโ€™t heard from him since May. Iโ€™ve done everything to try to fix this with no luck until someone guided me to this thread.
      I really hope this matter gets resolve because after this, Iโ€™m very scare of buying again on ebay or Dollzone.
      I still want the doll or the money back as soon as possible.
      Thanks.
       
    4. Don't be afraid to buy from Dollzone~ I own 4 and it is a wonderful company. There are other dealers that are much more reliable, such as Junkyspot, Jerryama on ebay, Denverdoll, etc. Moggie just had some issues, that's why you're here with us. :D
       

    5. I started with this hobby less than a year ago and had only dealt with Denny from Dim Dolls (who has been the greatest by the way). He didnโ€™t have any girl body at the time . I first bought a girl Dollzone body from their representative in China with no problems and after buying a couple of set of eyes from Moggie I decided to go with him for the girlโ€™s body with no luck at all. I havenโ€™t bought a doll ever since. I sent a few e-mails to Dollzone asking if Moggie was their representative in Australia or just a hoax and if there was a way to solve the problem but they never answered. I was so disappointed! I really hope this matter can be solve now so I can start having faith again
       
    6. I was just reading about the fire being in October. My transaction with Moggies was in April and the last time I heard from him was in May so he had plenty of time to refund me the money or send me the doll before the fire.
      Sorry but I don’t believe on this guy's good will
       
    7. Just letting everybody know that Moggie contacted me today and ask me for all my details to send me the doll I ordered. I thought it was a lost cause, I'm so happy now that he is actually going to honour his commitments after that long.
      Thanks
       
    8. Don't hold your breath. I am still waiting. This is after he said I would get my money by the end of the year in 2008. I have not heard from him at all after I gave him my info. Like I said befor leopards don't change their spots!
       
    9. You are right, I'm not counting on it yet. I'm not going to believe it until I have the doll on my hands or the money on my bank account and I'm not planning to give up either
       
    10. Hey gabsci, I added you to post #293. Hope it all goes well with you - Moggie seems to be back properly now though; he's answering PMs and sending out things. He told me my eyes got sent out yesterday, so I should get them this week. I'm on camp from the 19th to 26th though, so any updates during then will be posted afterwards.

      HamstereLady70, do you mind posting exactly what you ordered, so I can add that to the list?
       
    11. Not at all if it would help;
      Yuri DZ doll
      Little Prince outfit for MSD DZ

      Mind you I no longer want the doll, just the money back.

      Moggie should give us interest on our money, its just like we lent him the money. I still wonder what he did with my money? That was never explained to me, I was just told he had a bad time. What kind of excuse for fraud is that. He should be on his knees begging for our forgiveness and thanking us that we are all so nice and did not report him to the police. Seeing as to what else he is into that idea fits.;)
       
    12. Thanks Chizzie, I really hope so too.
       
    13. I think, considering that Moggie is genuinely trying to contact people to let them know they'll get their products, we should give him a chance to "change his spots". I know it's hard to put trust in him after all this, but it seems he's trying to do his best, and it's hard to make your way out of such a situation.

      If we continually berate him on this board, he's not even going to want to try. Let's give the man some credit for doing the right thing.

      Remember also, that in the situation he's in right now -- whether or not he had the chance to get you your products before then -- RIGHT NOW it's probably a bit easier to come by products (which for a dealer are cheaper) than it is to pay you a refund.
       
    14. Moggie got back to me this week about some eyes I ordered in September. He's said they shipped out yesterday, so I'll let everyone know when they arrive. It's good to see things getting turned around for him, but...

      ...honestly, I'd be very wary to do business with him again.
       
    15. Well, I deserve the berating, though it's a fine line between berating and taking cheap shots based on my lifestyle.

      You are correct in that it will be easy to supply rather than refund in most cases. Some people have already indicated that they are happy to still receive goods rather than refunds so I'll be working towards both.
       
    16. I can easily say we're thankful that you're trying~ I don't really mind either way how I get refunded. ^^;
       
    17. That's right, in my case I still prefer the doll since I couldn't afford to buy one , and I would be using the refounded money on a doll anyway.

      Thanks a lot Moggie for contacting me and for honouring this transaction. I'm really hoping to get my doll soon.
       
    18. Thanks, Moggie :)
       
    19. I received my eyes today from Moggie! Thanks so much. And I might also need something else from him too.

      And no stress - I will keep updating post #293. :)
       
    20. That's great news! I hope the rest of us will follow