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My big problems with Dollzone Spain

Jun 30, 2008

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    1. @Sharkyra, ryog:

      There is no way I will pay the shipping cost again. I have absolutely no guarantee that this time the doll will really arrive.
      It was the fault of the spanish post office, because they gave four packages my tracking number. I said it to the dealer - he doesn't react at all, of course.

      He didn't even look at the webpage, though, if he would do it, he would see the disaster happend in May and would immediately go to the post office. He was careless, he said everything was alright.
      The shipping was insured, so why didn't he go to the post office/ He lied to me that it takes one month to make a complaint at the post office because he was lazy.
      I will absolutely not trust that man again.

      I hope that this theard will warn a lot of people NOT to buy at Dollzone Spain. I have his adress. I will send him an insured letter with the document that tells that it's absolutely not my fault. Maybe he'll react to an "official" letter, who knows. It's not something I believe, but, maybe.

      If not, I will claim for my 180 euros. It was bank transfer - not paypal:(
       
      #41 Nuiihren, Jul 14, 2008
    2. @YURA_sama

      Thank you very much. There's a girl in russian community who offered me money for the shipping though I don't know her and there and here on DoA there are just so many good people. I'm really glad I wrote this story here.

      Sending you a PM:)
       
      #42 Nuiihren, Jul 14, 2008
    3. I really hope for you that you will get your money back soon. However, better not send him the original document, but a copy of it only. Who knows, maybe you'll need the original document, if he isn't willing to pay your money back.

      By the way, you payed 180 EUR for a Mo? With face-up or was he supposed to be tan skin or something like that? Otherwise 180 seems too much in my humble opinion :?
       
      #43 Sharkyra, Jul 14, 2008
    4. awww, don't give up, I'm sure someone will help you! D:
      did you try to contact dollzone itself?
      Maybe they'll contact the dealer...

      -->[email protected]

      I'm glad this never happened to my first doll. I would've been very shocked too. ;_;
       
      #44 Dayu, Jul 14, 2008
    5. I've tried to contact the DZ Spain owner to tell him that sending your money back would be the best choice, but I'm not sure that he would answer me. Well, he's a college student, I've heard that he has been very busy because of his exams, but anyway the on-line shop is a bussiness and you can't just forget about it. If he has no time to spend on DZ Spain it would be better to stop getting orders for a while. You can't just let the things go on their own.

      Anyway, there are some complaints in the spanish forum too. It seems he hasn't been doing his job propperly for a while.
       
      #45 Aranluc, Jul 14, 2008
    6. It's crazy, but my problem suddenly got solved.

      My boy is here O___O
       
      #46 Nuiihren, Jul 15, 2008
    7. See what a little bit of public humiliation can do for a seller? :lol:

      I'm sure this topic had nothing to do with it, but it's still fun to think of it like that!
       
      #47 Missie L, Jul 15, 2008
    8. WOO HOO! I have been reading this thread and am so GLAD to hear the doll is there with you! Brightens my day and I know it does for yours!
       
      #48 Rynn007, Jul 15, 2008
    9. AH, I'm SO relieved and glad you got your doll!! I had been reading your posts and I got all angsty, cause it was all just plain horrible.

      Congrats on getting your boy!! :aheartbea:D:fangirl:
       
      #49 himitsu, Jul 15, 2008
    10. Congratulations! So there is a happy ending after all ^________^

      Post some pics of your doll soon!
       
      #50 Aranluc, Jul 15, 2008
    11. @Missie L

      Ha-ha ^^
      But he really deserved it. No, really. I have no idea if he read it, nut if he really did it - he will not behave like this anymore. I just hope so for his future clients.

      @Rynn007

      Thanks you very much!
      God, I'm still excited. My love for bjd's is suddenly there and I'm so relieved that this nightmare had such a good end.

      @himitsu

      Thank you very much! I'm so happy now! *___* Though I still don't understand many things - I'm glad he's with me and that's all. I'm so relieved now.

      @Aranluc

      Thank you so much! I didn't think there would be a happy end at all... but there is a one.

      I surely will! ^_____^
       
      #51 Nuiihren, Jul 15, 2008
    12. dug duh duh duuuuuuuuh!!
      conratz!! :D I'm glad this turned out good for you!
      So please show us your dolly soon!
       
      #52 Dayu, Jul 15, 2008
    13. Yes, yes! Please show us pics of your boy ;)
       
      #53 himitsu, Jul 15, 2008
    14. I've been following this thread in horrified sympathy for you (and your Mo!) and I'm so thrilled that it's been resolved at last! Please post some pictures of your boy soon...and give him some extra cuddles from all of us!
       
      #54 Krissy, Jul 15, 2008
    15. That's fantastic! :D Congrats :)
      I'm so glad that this got resolved in such a positiv way!
       
      #55 ryog, Jul 15, 2008
    16. Congrats! :D
       
      #56 Sharkyra, Jul 15, 2008

    17. Hello dear!

      I am very sorry for being so late, I was occupied with my last Dollzone order and I simply didn't though about entering in my DoA PM's zone.
      I have already answered through PM, I am very glad everything ended well! aheartbea
       
      #57 Chincheta, Jul 15, 2008
    18. @Dayu

      Awwww, thanks! ^___^
      No, we both need rest:D But I soon will begin to sew clothes for him and everything. I will definetly show him in the next time *__*

      @himitsu
      I'll do it! ^______^

      @Krissy
      I will definetly do it! Thank you very muuuch:3
      Oh god, I fought so hard ^^'

      @ryog
      Thank yooouu!:3
      I'm relieved now. He' s with me:3

      @Sharkyra
      Dankeschööön! ^__^

      @Chincheta

      PM'd you back;)

      Thant's really no problem. I mean, you're a dealer, I can really understand that you a busy:) And thanks for offering your help - it really helped me.
       
      #58 Nuiihren, Jul 15, 2008
    19. I've been reading this since your first post and I am glad that you did get your doll. :3
       
      #59 Kaiser-Serena, Jul 17, 2008
    20. Congratulations....i was getting so wound up over your treatment as I was reading this thread. So happy to see it has all been resolved and you can finally appreciate your doll
       
      #60 LadySpiderdust, Jul 18, 2008
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