Narin Creative/Dollfair Waitlist and Resolution

I've not heard anything about my order. It's not safe to put too much detail on the web.

Finally sent an email to [email protected] asking about my order and letting them know there are no changes regarding my address and such.

Will see if there is a response.

 

Done. Finished with all this crap. Refund requested, or shipping notice with tracking within 24 hours, for me and for my daughter. If neither of these occur, then I'm starting the legal process for fraud. Patience and believing and hoping done.

 

Good idea. I'll have my daughter, who's also caught up in this mess with a Neferti head, to help me. I also have a collection of interesting emails I would be willing to share as evidence.

Oh, and someone gave me a cell phone number, but I'll only pass that along if I believe the time has come. I don't think inundating her phone with calls and messages would really be helpful at this time. I also don't actually know if the number works.

 

Yes it has been one week since I got an e-mail from that so-called customer service rep Jo Ross at dollfair and STILL NOTHING!!!! How do we go about getting our money back? I'm not willing to just eat $150.00!! This is ridiculous... I am frustrated with the promises & lies.

 

*sigh* Caps taken and stored. I feel awful doing it, but at this point, it only seems appropriate. I'll try to get Bimong's, too, just so we can contrast background stories if the need arises. The IC3 route is beginning to look like the way to go, but I won't go there just yet. Sending a refund request soon.

 

Same here; 170$ is not soemthing I can afford to throw into the void for the sake of someone's mistakes. Makes no sense.

 

Also capped Bimong's posts.

 

if you do this please let us know so we could do it all toghether.

 

Yes, I'm with all of you who want to get a refund. I just don't know how to go about doing it.

 

I just sent her an email with a conditional refund demand. I can PM you what I wrote, if it would help you decide how to word it. >< I don't know if she will even respond, but at least this way, I can say that I asked.

 

I sent an e-mail yesterday stating if they do not have the Neferti heads, then issue me a refund.
We'll see.

 

I sent an e-mail yesterday stating if they do not have the Neferti heads, then issue me a refund.
We'll see.

 

...sent off two more e-mails demanding a refund.
We need to band together to get our money back. I have a feeling the heads were never made at all. I almost suspect that Bimong never even gave Catrina permission to cast the Neferti heads, let alone sent her a mold to cast them here.

 

I have found out, from the source, that the heads were never sent to the face up artist (Cristy at x-treme dolls). So the probability of them being done and ready to ship is almost nil. I sent an email to her and can post her response if anyone wants.

Also, Catrina has told me that a whole Limhwa shipment was just sent out. It would seem to me that getting this Narin situation cleared up would have taken some sort of priority, had anything been ready to ship.

 

This is getting worse and worse. I can't believe that Catrina might have lied to us like that with all the story of the master mold being sold to her, the heads being casted by an expert, and then half of them sent... it is just beyond amazing that a reputable seller and a businesswoman as she used to be might have invented all that! Whith what pourpose? I am in awe Oo

 

Sent my refund request. T^T

 

Well, what about those of us who ordered a blank Neferti? Why weren't we sent those?? I'm sending off another e-mail for a refund.

 

Sent another e-mail PLEADING for a refund.

 

I've been on holiday for 10 days and I cna't belive i've come back and find that no movement further movement towards a reoslution has been made. I'm sending another email demanding a refund but I doubt it will be taken notice of, what else can I do? I'm ready to take more serious action but i'm not sure how to go about it. Sounds stupid I know, i've been buying on the internet a long time but i'm always very careful who I buy from so ithis has never happened to me on a purchase of this size. I'll look into it ><

 

If anybody is looking for legal action, I am in too. Still nothing back from my last e-mail either.