1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

Page 26 of 52
    1. DOLLFAIR WAITING LIST



      For members waiting for any doll or product from Dollfair International
      Narae, Neferti, Limwha, Briar, Parts, Clothes etc.
      Members...Please add any changes you think are appropriate but keep to transaction details, no personal chat.

      This is a self editing list.
      To add your information see instructions at bottom of list.​

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH


      APRIL


      MAY


      JUNE
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply



      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER


      OCTOBER
      10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet - waiting on either shipment or refund

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for doll to be shipped - sent several emails - no answer




      **Instructions**​



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
      #501 Paddishtou, Jan 9, 2011
    2. Thank you, OpheliaB. I think that would be enlightening for everyone who's still waiting. :) When is IDEX 2011?
       
      #502 I_DekuPhantomme, Jan 9, 2011
    3. DOLLFAIR WAITING LIST​



      For members waiting for any doll or product from Dollfair International
      Narae, Neferti, Limwha, Briar, Parts, Clothes etc.
      Members...Please add any changes you think are appropriate but keep to transaction details, no personal chat.​

      This is a self editing list.
      To add your information see instructions at bottom of list.​

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH


      APRIL


      MAY


      JUNE
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER


      OCTOBER
      10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet - waiting on either shipment or refund

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for doll to be shipped - sent several emails - no answer




      **Instructions**​



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
      #503 keisetsu, Jan 9, 2011
    4. This post is from Stratolily in the Limwha Waiting Room today:

      @Surreality: Thank you, you are very sweet

      My friend's Half Elf already left Korea so everything is going OK by now.

      Well, I was thinking that maybe Henry (I said Hector in the last page, it was the wrong name) can help you all.
      He wrote from this mail [email protected] so you can try and ask him for your orders.


      [edit] For those of you within the Paypal (30-40 days) or Credit Card company (90 days) time limits this information might help with a refund/chargeback instead of trying to contact Dollfair and get your money returned. It's been working well in the Customhouse WR.

      For international sellers, the rules are a little different. Sellers in the U.K., Australia, and Canada can issue refunds through their local bank accounts like U.S. sellers can. However, sellers in other countries must either use a U.S. bank account (which few international sellers have access to) or must have a balance in their PayPal account to process a refund. The only other option is to use the "send money" option, which has its own problems as previously mentioned.

      Link to complete article:

      http://www.auctionbytes.com/cab/abu/...11/abu0178/s02
       
      #504 oggi, Jan 9, 2011
    5. DOLLFAIR WAITING LIST​



      For members waiting for any doll or product from Dollfair International
      Narae, Neferti, Limwha, Briar, Parts, Clothes etc.
      Members...Please add any changes you think are appropriate but keep to transaction details, no personal chat.​

      This is a self editing list.
      To add your information see instructions at bottom of list.​

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH


      APRIL


      MAY


      JUNE
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER


      OCTOBER
      10/11 - gothiclibrarian: Limhwa Leda 43cm, white urethane, blank, high-heeled feet - waiting on either shipment or refund
      10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet - waiting on either shipment or refund

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for doll to be shipped - sent several emails - no answer




      **Instructions**​



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
      #505 gothiclibrarian, Jan 9, 2011
    6. #506 obsessed_mimiko, Jan 9, 2011
    7. When Catrina rang me in late November she did say she was preparing for a show that was already booked in January. Perhaps she needs to get more orders in to be able to issue more refunds???
       
      #507 vonbonbon, Jan 9, 2011
    8. Okay, thank you. Hm, maybe it will have some effect on us.
       
      #508 I_DekuPhantomme, Jan 9, 2011
    9. Actually, I looked through the list of exhibiters for IDEX and don't see Dollfair or Atelier Nouveau, unless I messed them?
       
      #509 vonbonbon, Jan 9, 2011
    10. Ok, so I totalled up the amount of money from all the outstanding doll orders on the DollFair Waiting List in progress and SO FAR the grand total is about $5,400.00!!!! (and if all 30 Neferti heads were sold then that would bring the total up to $8,400- only ten Neferti heads are on the list so far) We paid DollFair ALL this money so what did Catrina do with it??? What am I missing here??
       
      #510 iamsiam71, Jan 10, 2011
    11. Searching in the source code for links to Dollfair etc doesn't bring up anything. It's possible she's registered under a different exhibitor name or is sharing space with someone else.
       
      #511 DevKimiko, Jan 10, 2011
    12. Datatex Media?
       
      #512 haru-jen, Jan 10, 2011
    13. Tried that too, and the other keywords I could think of (Catrina, Briar, Enchanted, Atelier, etc...), didn't turn up anything. If you go into the sourcecode for the exhibitors page I find it easier to search because it will search al the urls of pages that are linked to, as well as exhibitor names.
       
      #513 DevKimiko, Jan 10, 2011
    14. Wait a second..... where is IDEX being held (doh i should know this)?

      I've been working with a few people here on DoA gathering information about this whole mess and trying to put the pieces together.
      Tomorrow I will post a blog with all the things that have been found.

      Also I talked on skype last night to Bimong, and in the next few days I hope to speak on skype with his translator as well. I think he wants to tell everything he knows from his 3 years of working with Catrina, so that will be interesting if it happens and I'll post everything in the blog for you guys.

      We've put hours and hours into finding the stuff we've found so far... so hopefully I'll get it organized soon in a way that makes sense and i'll let you know here when i get it all posted.
      :)
       
      #514 nocturneofsilence, Jan 10, 2011
    15. According to the website it's being held at Rosen Shingle Creek in Orlando, Florida.
       
      #515 DevKimiko, Jan 10, 2011
    16. I live in Jacksonville it's only 2-4 hours away (depending if how fast i drive)

      Hm....... if it's not sold out it might be POSSIBLE for me to go and see if i can hunt down Catrina.

      You know i can google my way to catrina's home address but i cannot for the LIFE of me find the IDEX home page.


      What the heck.
       
      #516 nocturneofsilence, Jan 10, 2011
    17. #517 DevKimiko, Jan 10, 2011
    18. I checked already...tickets are still available for the three day show. Let's get a group together...we can all go visit Catrina AND go to the:

      BJD Mixer & Meet-Up Registration - $60.00. Includes admission to BJD Mixer & Meet-Up on Saturday, January 29th at 6 pm and IDEX Main Show Floor & Retail Alley on Saturday, January 29th and Sunday, January 30th during public hours.

      Let's get a count of all the people that want to go...I can set up reservations and you guys can reimburse me...I don't even charge interest, LOL

      I've already signed up for four friends so let's try for a larger group especially DOA members from this thread! Big Fun!
       
      #518 oggi, Jan 10, 2011
    19. But you should remember that IDEX may not be the doll fair in January that she was talking about, are there any others, doesn't necessarily have to be in the USA either. Having said that, I'm sure you would have fun there, either way! :)
       
      #519 vonbonbon, Jan 10, 2011
    20. Catrina was at IDEX last year, and as OpheliaB mentioned, she had a "verbal contract... to work for her again at IDEX 2011". Dollfair's absence from the exhibitors list is a bit odd though, if IDEX is the event Catrina is attending.
       
      #520 DevKimiko, Jan 10, 2011
Page 26 of 52