1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

    1. Really appreciate the timeline! It was an interesting read and definitely details everything that I've seen happening in the last year.
       
    2. Thanks guys! The timeline was complied by someone who wanted to remain anonymous, but they are pretty epic for sitting down and compiling it! I was *THRILLED* when she mailed it to me!

      It is REALLY hard to remember everything that happened and who said what.

      I check this thread like 100x a day my stomach is just tied in KNOTS hoping that there will be a breakthrough! Thank you all so much for your kind words to me, and also for supporting eachother.

      We all make a pretty awesome team! When all this is said and done I'm going to get a celebratory 26cm doll to commemorate the victory!

      HUGS!

      PS: I was thinking about adding more to the blog about Limhwa but I haven't been following their stuff as closely as ours, I will go over to the thread and look really quick when I get home tonight, but does anybody have further information that I should be posting on the blog? Or has anybody written to or heard from the owner of Limhwa (her address is posted in my blog)????
       
    3. This is a self editing list. Please add your name to it if you are involved in any Dollfair related transaction and are waiting on a doll or refund.

      To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet - waiting on either shipment or refund
      10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confitming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund




      **Instructions**



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
    4. This is a self editing list. Please add your name to it if you are involved in any Dollfair related transaction and are waiting on a doll or refund. [/B][/CENTER]

      To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet - waiting on either shipment or refund
      Doll Arrived 01/15/11 - 10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet. She's perfect!

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confitming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund




      **Instructions**



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
    5. I am happy for the Limhwa people that are getting their dolls from Ohio, but it is also extremely frustrating for me to see because it means that Catrina is there and IS taking care of some sort of business.... yet she continues to ignore the people who are awaiting refunds here. I guess her "sick" excuse has run its course and now she is healthy and well enough to fill orders for some companies, while she is persistent in neglecting all of you. It really makes me want to scream.

      I just don't know what to say because I'm so angry right now. All she has to do is sit down, type in names and order numbers and click "send payment" and you guys would be getting your money back, but she doesn't. Even if it was just one refund a day for the next month or so.... it would still be some sort of effort.

      I think she knows if she doesn't take care of at least Limhwa then all her money making ability will be in the toilet, and that's what all this is really about right? Money. Not dolls, not customers.... money.

      $4000 was sent to the Narin Casting manager. Therefore Catrina still has in her possession $11,000 of the Narin orders.

      I can't even begin to imagine an excuse for that. $11,000.

      Does she still even have it? Has it been spent on something else?
       
    6. The limited communication on the Limhwa dolls has come from Jo. We got an email that the dolls were wrapped, a USPS email regarding the shipment and a hand written note from Jo on the copy of the order in the box. They didn't answer emails for us either, so I was glad that there were no problems.
       
    7. If the Neferti's really were cast then it would only be an matter of mailing them out just like the limwha orders.

      I'm so angry right now... it's not even in my character to get angry.

      Vbonbon, i'm really sorry that you've been so ill. What about the visa chrageback? Where they not able to get you're money back for you?
       
    8. I think the difference is that Limhwa is still working with Dollfair, and Bimong is not, therefore keeping the Narin customers happy is no longer any sort of concern or priority. I think she also knows that the people in this waiting room have been burned so badly by Dollfair that we're past the point of "kiss and make up" and will most likely not be repeat customers anyways.

      It's all my speculation, of course... but it hurts. It hurts because I care SO MUCH for the people who are frustrated in this thread and that they get their refunds.

      The reason I started my "crusade" or "viking warrior princess raid" is because I got my refund and simply disappered, not even bothering to come back and check to see if things were going ok with everyone else. I feel so guilty for that. If i had come to check on you guys I would have known sooner, acted sooner, and helped sooner... and for that I'm sorry.

      Time to keep on filing with the Ohio Attorney General's office! Even if you're international they will accept your complaint. I'm doing some other research of my own.... I'll keep you guys posted!

      <3

      Erin
       
    9. I would like to know the answer to this as well.

      Has anybody had any success with the start of their chargeback process? I paid through Paypal with an instant-bank funds transfer so how does that work with the chargeback? I've talked to my bank before and they told me they had no way of tracking where my money went besides it being transfer to my Paypal account. So does that mean that if my bank lets me do a chargeback that I will actually get my money from Paypal and then Paypal will go after Dollfair? I was trying to do some research online but all I found was this
      http://usa.visa.com/merchants/operations/chargebacks_dispute_resolution/chargeback_cycle.html

      I want to start my chargeback process but I also want to understand how it works. I will get in touch with my bank again so hopefully I will get more clarification. I wish everybody success with their chargebacks.

      EDIT: found my answer I think. Does it work the same with bank account transfers to Paypal accounts?
       
    10. If you paid through instant transfer:

      You can still file a charge back by either going directly to your bank and file for a chargeback with them there, or you can call their 1-800 number on their website.

      I would really recommend physically going to your bank and speaking with an employee there though, if you can. That way you can be face to face with someone and it won't be as frustrating as being on the phone. Have the date you ordered ready so they can pull up the transaction quickly!
       
    11. this message has been edited by me
       
    12. This is a self editing list. Please add your name to it if you are involved in any Dollfair related transaction and are waiting on a doll or refund.

      To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH
      March 19, 2010- Compresadefresa. OnlineOrder_00003447 - Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet - waiting on either shipment or refund
      10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confitming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund




      **Instructions**



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
    13. This is a self editing list. Please add your name to it if you are involved in any Dollfair related transaction and are waiting on a doll or refund.

      To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH
      March 19, 2010- Compresadefresa. Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply
      Nanyalin June, 2010; Neferti head in White Skin urethane. 170$, requested head or money, no refund, no reply.

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet - waiting on either shipment or refund
      10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confitming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund




      **Instructions**



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
    14. I'm not involved with Dollfair, but I can give information on chargebacks (courtesy of Felix doll). Basically the bank processes the claim and puts the chargeback through to paypal. Paypal will then open up a claim regardless of how far over the 45 day time period it is. I don't know what will happen if the money is not in the paypal account but I have a feeling that if the vendor cannot provide proof of shipping then the refund should be issued and paypal will likely chase Dollfair to reimburse the funds or use any funds from Limhwa payments etc.

      Nocturneofsilence: My suggestion is if you get any rude or inappropriate pms, then forward them onto the moderators. DoA has a policy of not tolerating harassment of members so they risk getting banned from the forum. Sending it privately does not make it any more acceptable.
       
    15. I already took care of the rude PM situation a few days ago, but thank you :)
      <3
       
    16. This is a self editing list. Please add your name to it if you are involved in any Dollfair related transaction and are waiting on a doll or refund.

      To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH
      March 19, 2010- Compresadefresa. Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply
      Nanyalin June, 2010; Neferti head in White Skin urethane. 170$, requested head or money, no refund, no reply.

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      Doll Arrived 01/17/11 - 10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet
      10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confirming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund




      **Instructions**



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
    17. To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH
      March 19, 2010- Compresadefresa. Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply
      Nanyalin June, 2010; Neferti head in White Skin urethane. 170$, requested head or money, no refund, no reply.

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      Doll Arrived 01/17/11 - 10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet
      10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confirming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund
      January 2011
      1/6/11 Stella Maris, recieved email from Bimong, stating that he would be able to fill my order for 43 Narae in about a month.



      **Instructions**



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
    18. That's great news. I wonder what the status is for the rest of us. I haven't gotten an e-mail from him since the last one.
       
    19. Hey, everyone....I started a Waiting List like ours in the Bimong Waiting Room and added my new order, woo woo! Just an idea but can we keep this list just for the Dollfair orders to avoid confusion? It'll be fun to watch Mr B's list fill up and hopefully soon start seeing people receive their new dolls. I'll add your information to the Bimong WR Stella Maris if you don't mind?
       
    20. I almost think it's better to keep any orders relating to Dollfair in here? Because although Bimong is trying to fulfill the Dollfair orders, it's still a resolution to orders that were placed at that time through another company, and not through Bimong's own site.