1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

Page 33 of 52
    1. My thoughts exactly! Dev...I added your Narae information to the Bimong list. I didn't know everything about your order so add to the list if you'd like.
       
      #641 oggi, Jan 18, 2011
    2. Oh uh, I actually meant the opposite, haha. By relating to Dollfair I mean orders which were originally placed through Dollfair but are still awaiting a resolution, because people waiting for Dollfair orders from Bimong have a different set of issues and expectations from those who placed orders directly. His ability to meet deadlines and fulfill the outstanding Dollfair orders seems to me a separate issue (especially if it's true that he didn't receive sufficient funds from Catrina).

      I'm fine having my information in the Bimong waiting room because my issue with Dollfair was resolved (refund) and I placed an order directly through Bimong's new site. His ability to deliver on my order has nothing to do with my transaction with Dollfair.

      Those are my thoughts anyway.
       
      #642 DevKimiko, Jan 18, 2011
    3. Thanks so much oggi, I would appreciate it.
       
      #643 Stella Maris, Jan 18, 2011
    4. For those of you who follow this thread, but aren't involved I posted a new blog in regards to the 2/3 other companies Dollfair is maintaining a webpage for (where you can still actually pay for the dolls), yet does not have permission to sell.

      It's kind of a repeat post, but I just wanted everyone to be aware who does not know about these two sites already.

      -Erin-
       
      #644 nocturneofsilence, Jan 18, 2011
    5. Thanks for posting that. I sent you a PM that might be helpful, but it would have to be confirmed by the artist themselves first.
       
      #645 masala_chai_tea, Jan 18, 2011
    6. Where is the new blog, Erin? Does it include the www.limhwa.com where I just bought my doll from?

      I emailed Catrina four days ago to tell her that if I don't hear from her by Friday (big laugh here) I'll start the dispute process. I really wanted that doll, but I also worked for that money and saved up for her and I'm not going to just lose it now.

      Thanks!
       
      #646 madzcow, Jan 18, 2011
    7. I hope you don't mind me answering, but the blog is located here: http://dollfair2010.blogspot.com/
       
      #647 masala_chai_tea, Jan 18, 2011
    8. To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/​

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

      MARCH
      March 19, 2010- Compresadefresa. Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply
      Nanyalin June, 2010; Neferti head in White Skin urethane. 170$, requested head or money, no refund, no reply.
      abbie 16 June 2010; Neferti head and body in tan french resin with faceup and jewelry - refund requested, no refund, no reply - opened dispute with credit card company on 3 January 2011.

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      Doll Arrived 01/17/11 - 10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet
      10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confirming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund
      January 2011
      1/6/11 Stella Maris, recieved email from Bimong, stating that he would be able to fill my order for 43 Narae in about a month.



      **Instructions**​



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY
       
      #648 abbie, Jan 18, 2011
    9. #649 kayjay, Jan 19, 2011
    10. To add your information see instructions at bottom of list.
      Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/​

      DECEMBER 2009
      December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

      JANUARY 2010

      FEBRUARY
      Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund. Sent letter 1/18/11

      MARCH
      March 19, 2010- Compresadefresa. Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


      APRIL


      MAY


      JUNE
      zababee waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
      09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
      20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
      iamsiam71 - Neferti head in pinky white urethane - waiting for refund
      I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
      haru-jen - Neferti head in tan French resin - requested refund, no reply
      Tosh - Neferti head white matte urethane - want damn refund but no reply
      Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
      Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
      PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
      Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
      Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
      keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
      JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
      International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
      la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
      yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
      cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
      Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
      Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply
      Nanyalin June, 2010; Neferti head in White Skin urethane. 170$, requested head or money, no refund, no reply.
      abbie 16 June 2010; Neferti head and body in tan french resin with faceup and jewelry - refund requested, no refund, no reply - opened dispute with credit card company on 3 January 2011.

      JULY


      AUGUST
      8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


      SEPTEMBER
      9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


      OCTOBER
      Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
      Doll Arrived 01/17/11 - 10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet
      Doll Arrived 01/15/11 - 10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

      NOVEMBER
      1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
      29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confirming order & saying that the doll will be shipped in the end of January


      DECEMBER
      1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
      7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
      15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund
      January 2011
      1/6/11 Stella Maris, recieved email from Bimong, stating that he would be able to fill my order for 43 Narae in about a month.



      **Instructions**​



      1. Hit 'Reply with Quote' on the LAST post. Please double check.
      2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
      3. Add yourself or edit your status. Post your message.
      4. Click SAVE/SUBMIT REPLY[/QUOTE]
       
      #650 pake4pleasanton, Jan 19, 2011
    11. Thanks masala_chai_tea!

      I've heard some encouraging things in the Limhwa waiting room and since I really want my To You Sara, I may end up just waiting to see what happens after all. They seem to be saying that the Limhwa problems aren't near as bad as the Narin, so I'll give it a whirl and keep everyone updated.
       
      #651 madzcow, Jan 19, 2011
    12. #652 Alewife, Jan 19, 2011
    13. I would caution people against putting in orders for even Limhwa at this point (not because they won't get filled eventually, but because everything is a bit of a mess right now), but I know that personally Limhwa does have fairly long ordering periods that add length to your "wait time". I would say wait until there is some sort of new ordering period opening up or until there is an official word from the artist of Limhwa. As far as I know, Bimong has been reaching out to the artist of Limhwa as she is one of his former students also.

      Yes, I had spoken with the artist about this the other day to see if she was aware of it and she hadn't been. I saw that posting on her website as well today.
       
      #653 masala_chai_tea, Jan 19, 2011
    14. Bimong is requesting that people with unresolved Dollfair orders please re-send their original order information to him. The form and notice are as follows:

       
      #654 DevKimiko, Jan 20, 2011
    15. Thank you so much for this update. I will be e-mailing Bimong my info.

      For those curious about the skin colors: a while back I asked Bimong on his site to describe them and this is what I got:

      Me: What is the difference between French resin and Korean resin? Also with color differences how do the NORMAL and REALSKIN differ? Is NORMAL a pink tone and REAL a yellow/Asian tone?

      Bimong:
      French resin = translucence
      Korean resin = an opaque color
      Normal = REAL a yellow Asian tone
       
      #655 obsessed_mimiko, Jan 20, 2011
    16. ...Kinda excited now. Emailing~
       
      #656 I_DekuPhantomme, Jan 20, 2011
    17. MODERATION NOTE:

      Ladies and gentlemen, please remember that this thread is specifically for people who are waiting on dolls and/or refunds from both Dollfair and Bimong. Please keep the thread focused on those issues, and not on other problems Dollfair might be having. Members that did not order a Bimong sculpt through Dollfair should not be posting in this thread at all.

      Thank you.
       
      #657 Kiyakotari, Jan 20, 2011
    18. Emailed my info to Bimong.
       
      #658 Angelguardian, Jan 20, 2011
    19. #659 Clotho0377, Jan 20, 2011
    20. This is interesting! So the totally penniless, deathly ill and destitute Catrina, who doesn't have the money to issue refunds to anybody waiting here has purchased a space at IDEX, is either flying or driving from Ohio to Orlando and booking a hotel for a few nights?

      I mean... am I mistaken at what's going on here? Or.... is this really happening?
       
      #660 nocturneofsilence, Jan 21, 2011
Page 33 of 52