Narin Creative/Dollfair Waitlist and Resolution

I have emailed Kathy Dolly, the contact person for exhibitors listed on the IDEX website. I gave a very brief description of what's happening here without much detail; I offered to be more specific if she'd like to hear more, and directed her here and to the blog. At least they know about it now.

 

Considering the number of individuals and money amounts involved here....I think IDEX should be very interested....to protect the interests of IDEX and the doll community in general. If there is any question of fraud and someone knows or is passively involved....it does not reflect well on all. The Dollfair BBB rating is now F. As a seller, Dollfair no longer responds to those here. I used to get answers to emails and such. I've gotten nothing since I placed my order in June 2010....until hearing back from Bimong today. Definitely not good history for a vendor.

Just a thought....do not think it would not look good for IDEX to have the FBI, or other officials show up with possible criminal charges on one of their vendors.

 

Hmmm....just went to check the blog....http://dollfair2010.blogspot.com/....now I need an invite to read it? What happened?

 

Hey guys no the blog isnt gone i just took it down for the afternoon because I think I deserve to have a snark once in awhile... so I edited it and have made it public again.

Have a great weekend!

 

Oh good....needed to compare something.

 

This is the email response I got from IDEX:

Dear Jennifer



Here is our disclaimer regarding such matters.



DISCLAIMER: IDEX is the premiere trade show for exhibitors, trade buyers, and collectors in the doll, bear and collectible industry. IDEX also promises to provide a professional and safe environment in which to conduct business, and as such, will not tolerate disorderly conduct or harassment at IDEX aimed at employees, exhibitors, or attendees. Anyone who violates these rules will be asked to leave the show and may be banned from future shows and/or company sponsored events. IDEX, Doll Reader and Teddy Bear & friends remain unbiased in industry disputes.



Sincerely,

Kathy Dolly
Associate Publisher
Doll Reader, Teddy Bear & friends & IDEX

I guess reputation doesn't mean much to them, their own or their exhibitors/vendors. *shrug* Hopefully the doll world is listening and Dollfair's reputation will precede them.

 

Haru-Jen,

Catrina is friends with the Former Editor in Chief of Doll Reader Jill Jackson, which is the same organization that puts on IDEX. I wouldn't be surprised if she is there in all her glory seeing as Jill is still active with Doll Reader even though she is no longer the Editor in chief..

I guess Bernie Madoff must have had friends who let him continue to do what he was doing, even after they knew something was going on..

 

It really is difficult to type this while laughing so hard. Thanks IDEX, we appreciate the friendly warning from your minion Ophelia.

However, I'm in total agreement with you. My advice, in case y'all have forgotten what Oph accused us of in this thread is DO NOT attempt to get by security with pitchforks and burning torches. Those long forky prongs would be a dead give away that we're up to no good and the burning torches would no doubt be smelly and set off the fire alarms.

BUT most importantly DO NOT TAKE ANY PICTURES, PLEASE!
We don't want there to be any proof another fraud is being committed.

So please just watch what is going on with a calm eye and demeanor, stifle those violent
tendencies with medication and as OpeliaB has said with so much wit. Just have fun, fun, fun

PS Also watch that "silent disruption" she mentioned

 

That's a pretty disappointing response from IDEX. I would have hoped they would take more pride in their event to at least investigate or look in to the matter.

Throwing back your 'no harassment or disruptions' policy (as if she expected Haru-Jen or other attendees to make a scene or something) is just bad form :/

The fact alone that she hasn't shipped the Neferti heads, despite her own website saying she would in October, should be cause for concern to anyone. Well, that and the public disownings from several of her represented sculptors.

 

That's the way of the business world... Catrina has friends in higher places and she is screening herself behind them.
What we took as a benign hobby, these people are only interested in making money. How much money has Catrina not refunded to us? $10K or more?

 

... that is a lot of money to us, but to these people: chickenfeed. The people who run the IDEX, let's not forget they own antique dolls that easily fetch more than $10k apiece. A lot of the people who attend these are well-monied and IDEX is aimed at making as much $$ from them.
That's ok though, because Catrina has to go to bed with her conscience at night. And anyone who protects her, they are just as guilty; I don't give a damn how influential they are in the doll community.

 

Nocturne:
Your last blog says it all!! You have represented us, the duped customers and believe me, you are so appreciated. And your timeline? Absolutely terrific. Thank you so much.

I wonder WHAT Dollfair will be selling at the IDEX. Just a random thought.

 

Thanks so much!!!
The timeline isn't mine, but something someone else took the time to make, but they wanted to remain anonymous... but it is pretty awesome!

I'm glad to hear the blog has been useful for so many people, and many people contributed to it! I think that's what this community is all about. The biggest part though is the artists that take the time to create the dolls we love too, they are the unsung heroes and it makes me really sad to see the ones that worked with Dollfair so devastated. Without the artists, there would be no dolls.

 

I'm the one of those who still waiting an oder (or refund) from Dollfair from June 2010.
Unfortunately I haven't understood where it is necessary to leave the information about my oder on http://dollfair2010.blogspot.com/
So I take it here
julsw - Narin Charisma head pinky white matte, June, 18th 2010. Waiting for head or refund

 

To add your information see instructions at bottom of list.
Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/​

DECEMBER 2009
December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

JANUARY 2010

FEBRUARY
Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

MARCH
March 19, 2010- Compresadefresa. Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


APRIL


MAY


JUNE
julsw - Narin Charisma head pinky white matte, June, 18th 2010. Waiting for head or refund
zababee - waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
iamsiam71 - Neferti head in pinky white urethane - waiting for refund
I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
haru-jen - Neferti head in tan French resin - requested refund, no reply
Tosh - Neferti head white matte urethane - want damn refund but no reply
Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply
Nanyalin June, 2010; Neferti head in White Skin urethane. 170$, requested head or money, no refund, no reply.
abbie 16 June 2010; Neferti head and body in tan french resin with faceup and jewelry - refund requested, no refund, no reply - opened dispute with credit card company on 3 January 2011.

JULY


AUGUST
8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


SEPTEMBER
9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


OCTOBER
Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
Doll Arrived 01/17/11 - 10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet
10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

NOVEMBER
1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confirming order & saying that the doll will be shipped in the end of January


DECEMBER
1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
15/12/2010 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up: waiting for either doll or refund
January 2011
1/6/11 Stella Maris, recieved email from Bimong, stating that he would be able to fill my order for 43 Narae in about a month.

**Instructions**​

1. Hit 'Reply with Quote' on the LAST post. Please double check.
2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
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I do hope we're not shooting the messenger with OpheliaB. I can't decide if she's agreeing with their position or just relaying it.

 

You can e-mail Bimong your info here [email protected] using his order form for unresolved orders from Dollfair. He has promised to fulfill our orders upon his honor even though he was never paid the full amount by Dollfair.

When you e-mail him you should put "Dollfair" in the subject line so he knows.
Here is his original message again:

Dear Dollfair customers.

First of all, Thanks for your patience regard to dollfair .
For information Checking,
According to the enclosed order form, your ordered information please fill out once again.
also, Please send the page - your dollfair order.
And sorry, but the three skin colors are available now in production. Please choose.

-Corea resin - Normal, White, Real (a little more light color than France real)

-France resin - Normal, White, Real (closed the Tanning color)

When you send mail, the title of the first [Dollfair], please
lastly , I really Thanks for your waiting.

[email protected]

sincerely yours, Bimong.

------------------------------Order Form---------------------------------------------------------
Your Name :

Body (girl, boy, None (only head) ) :

Skin type (For example- France normal) :

Etc (Make up, Ear piercing , sanding....) :

Address (remember to put your country):

Tel :

 

To add your information see instructions at bottom of list.
Also you can stay updated by reading this blog: http://dollfair2010.blogspot.com/​

DECEMBER 2009
December 4, 2009 - masala_chai_tea Golden Beige Matte Narae 60cm open-eyed head ($265). Defective item received on April 20th, 2010 and a replacement was promised. Compensation agreement made with Dollfair in October 2010 and defective item was sent back immediately after to Dollfair. - waiting for compensation + shipping fees refunded for parts sent back.

JANUARY 2010

FEBRUARY
Feb 25, 2010 - Pake4pleasanton 43cm Classic Narae. Pink white matte, small bust, new knee, classic Narae hands, Narin Makeup Day, seam sanding $655 (doll) +$35 (extra for change in eyebrows) = $690 - waiting for either doll or refund.

MARCH
March 19, 2010- Compresadefresa. Dandelion 39cm. Chopose skin: matte resin tanning. Face Painting: Default-Blank. Sanding Seam: do not sand the seams. Ear Piercing: both ears. Total: $515 (including shipping). November 29, 2010, contacted me and promised a refund. I am still waiting.


APRIL


MAY


JUNE
julsw - Narin Charisma head pinky white matte, June, 18th 2010. Waiting for head or refund
zababee - waiting for refund 100$ - for Custom makeup for neferti head,the refund for the doll received
09.06 - radu -Neferti head in white urethane + limited Jewelry - waiting for refund
20.06 - Gercog - LE Neferti head in Golden Beige Matte Urethane resin - waiting for refund
iamsiam71 - Neferti head in pinky white urethane - waiting for refund
I_DekuPhantomme - Neferti head in tan matte urethane - requested refund, no reply
haru-jen - Neferti head in tan French resin - requested refund, no reply
Tosh - Neferti head white matte urethane - want damn refund but no reply
Kaye ... 16th June .. Neferti head Tan French resin - awaiting a refund
Kaye ... 18th June .. small bust body Tan French resin - awaiting a refund
PacificBlue - June 9th - Neferti head in beige urethane - awaiting refund
Paddishtou - June 9th - Neferti head in white matte urethane (= $185) - requested refund, no reply
Lysel- June 10th - Neferti head in Pinky white Matte Urethane no face-up (= $185) - refund requested, no reply
keisetsu - 11/06/2010 - Neferi head in golden beige urethane w/o face-up - still waiting for shipment of the head
JEM12 - June 9th Neferti head french resin w/face up and jewelry, June 23rd french resin body - requested refund 12/7 - no reply
International Velvet- June 16th- Neferti head WS normal resin: Requested Refund, no reply
la Renard - 6/15/2010 Neferti head white uretane w/o face up - still waiting of the head
yiuu - June 9th, Order No 00003554. Neferti head in Golden Beige Matte Urethane resin w/o faceup - waiting for head/refund.
cristyleepurchased Neferti head white urethane, still waiting for head, no refund issued
Sillypeach - 17 june 2010, Neferti head in white - refund requested, no reply
Angelguardian June 8, 2010 Neferti head tan urethane with faceup - have requested head....now refund....no reply
Nanyalin June, 2010; Neferti head in White Skin urethane. 170$, requested head or money, no refund, no reply.
abbie 16 June 2010; Neferti head and body in tan french resin with faceup and jewelry - refund requested, no refund, no reply - opened dispute with credit card company on 3 January 2011.

JULY


AUGUST
8/20 - Obsessed_Mimiko: 43cm Golden Beige matte resin, classic knee, Butterfly face Narin - Waiting for refund


SEPTEMBER
9/21-KittenINAbox:TOYOU Sara faceplate sent back for repairs. Dollfair emailed and confirmed they recieved it(10/26) and was hoping it would be fixed and returned before Christmas,never happened. Still waiting for faceplate or any response to my emails.


OCTOBER
Doll Arrived 01/15/11 - 10/11 - gothiclibrarian: Limhwa Leda 43cm
Doll Arrived 01/17/11 - 10/12 - WillowRain: Limhwa Leda 43cm, Normal Beige Urethane, blank, high-heeled feet
10/12 - nancy_schroeder_ca: Limhwa Leda 43cm, pinky white French resin, painted, one pair high-heeled feet, waiting on doll but may start a charge back

NOVEMBER
1/11 Vonbonbon: Sleetwealth Briar, nude, blank, in stock: awaiting tracking number/proof of shipping
29/11 Miisu, order number 00003713, normal beige uretane Leda with face-up + shipping to Russia, $400: waiting for doll to be shipped, sent an e-mail next day about the order, got answer 7/12 confirming order & saying that the doll will be shipped in the end of January


DECEMBER
1/12/2010 Sirena (elcato) OnlineOrder_00003715 Limhwa ToYou Sara NS + face up - sent several emails - no answer
7/12/2010 Miisu, order number 00003718, normal beige uretane Sara with face-up + wig & eyes + shipping to Russia, $315: waiting for doll to be shipped, sent an e-mail few days after the purchase, no answer
19/1/2011 receive refund 15/12/10 Lokifer: order 00003722 Limhwa Elly beauty white skin + face-up
January 2011
1/6/11 Stella Maris, recieved email from Bimong, stating that he would be able to fill my order for 43 Narae in about a month.

**Instructions**​

1. Hit 'Reply with Quote' on the LAST post. Please double check.
2. Remove the [ Quote ] tags at the beginning and end of the WHOLE post (but keep the instructions!).
3. Add yourself or edit your status. Post your message.
4. Click SAVE/SUBMIT REPLY

 

Hey guys, just wanted to let you know I have posted two new blogs! Hopefully you will find them helpful and interesting!

http://dollfair2010.blogspot.com/

 

Sent email with my order info to Bimong.