1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

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    1. #841 vonbonbon, Feb 10, 2011
    2. Paypal did not give me a refund. What am I supposed to email Bimong? Paypal never sent me an email explaining that the refund didn’t go through. I had to look it up on my account. Do I request that they give me one? I saw on Bimong’s website that he wanted a letter from paypal to confirm this.

      Edit: Never mind. I just read the blog and it helpped
       
      #842 ghost reflection, Feb 11, 2011
    3. In response to police reports and the comment of "do not tell them its dolls:"
      My husband, sister, brother inlaw, sister, AND uncle are ALL police officers so I know what Im talking about here....

      1.) Police reports are very simple for starters...
      2.) Do not with hold that it is a DOLL! Then YOU are witholding information and will only make yourself appear suspicious.
      Bring any receipts you have with dates, and correspondence with Dollfair about the transactions. That will help tremendously.

      It does not matter what item you are filing about. It is the monetary value of it. There is nothing to be afraid of. In fact...it is best to physically GO to the police department, and ask to speak with an officer who can file a complaint for you. Also....be polite...those men are out there busting their behinds on a daily basis and I KNOW for fact what they see. Trust me, that they are things you do not want to have to think of, so take it easy on them. They are only doing their jobs.
       
      #843 spromber, Feb 11, 2011
    4. <3 Thank you for the insight. I actually feel a little more confident about taking this to my local police station now. ;w;

      Also my bank sent me a letter version of their "you're screwed" message so now I have something to send to bimong! woot.

      EDIT: Sent! I guess we'll see what happens now o~o
       
      #844 I_DekuPhantomme, Feb 11, 2011
    5. BIMONG. SHIPPED. MY. HEAD.

      EXPRESS INTERNATIONAL. He combined my order with haru-jen's (mummy and daughter) AND SHE WAS IN NEW YORK THIS MORNING OMFGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
       
      #845 I_DekuPhantomme, Feb 13, 2011
    6. OH. MY. GOD. MY NEFERTI HEAD SHIPPED!!!!!!!!:o

      So did my daughters (I_Deku_Phantomme)... It should be here, maybe as soon as tomorrow!!!!!!!!! AAAAAAAAAAAAAHHH!!!!!! *JOY* :D

      Oh my God Bimong I love you!:aheartbea:aheartbea:aheartbea
       
      #846 haru-jen, Feb 13, 2011
    7. That's so wonderful! Congratulations to both of you, you must be so overjoyed :)
       
      #847 vonbonbon, Feb 13, 2011
    8. I never thought this day would come ;w; This is giving me the courage to finally go talk to the police about Dollfair. I don't know why--I guess hope is powerful. asadfdsraaahhhh. Pardon me while I lose my composure entirely and foam at the mouth of JOY. <3 Thank you :'3
       
      #848 I_DekuPhantomme, Feb 13, 2011
    9. It makes me so angry that Catrina has thus far gotten away with this shit. I'd love nothing more than to wring the refund out of her, send it to Bimong, and bring her crashing down in the process.:|
       
      #849 haru-jen, Feb 13, 2011
    10. Wow, congrats guys! It's really great to hear people are getting resolutions to their orders.

      I know what you mean Haru-jen, it's frustrating to think Catrina is getting away with leaving everyone out in the cold and taking no responsibility for her orders.
       
      #850 DevKimiko, Feb 13, 2011
    11. Congratulations on recieving your orders.What a wonderful new.I think this can proof Bimong is reliable and responsible.He IS trying to resolve problems made by dollfair.I really hope dollfair/Catrina no longer keep silent and refund everyone.It is very frustrating that she walk away with so many people's hard earn money.
       
      #851 Jessyu, Feb 14, 2011
    12. It's so unfair on Bimong, who is having to do this out of his own money whilst Catrina is apparently getting away with it and continuing her other businesses as if nothing had happened. I will definitely be ordering from Bimong in the future and I hope his reputation continues to grow.
       
      #852 kayjay, Feb 14, 2011
    13. Yay! I'm glad they shipped! :)
       
      #853 nocturneofsilence, Feb 14, 2011
    14. Box opening posted!!! This really gives me the courage to keep up with the justice we all still need to seek. <3
       
      #854 I_DekuPhantomme, Feb 14, 2011
    15. They arrived, wow, they arrived. I'm speechless. She's so beautiful!

      THANK YOU BIMONG!!!
       
      #855 haru-jen, Feb 14, 2011
    16. So pleased for you two :)
       
      #856 vonbonbon, Feb 15, 2011
    17. Congrats! Can't wait to get my Narin too.
       
      #857 obsessed_mimiko, Feb 15, 2011
    18. You should.

      I didn't even have to deal with this and it makes me so mad.
       
      #858 OliviaJ, Feb 15, 2011
    19. Congrats to you both! Can't wait to see what you do with them! :D
       
      #859 masala_chai_tea, Feb 17, 2011
    20. I have received Limhwa orders from them to be painted without incident. In fact, sent one out yesterday.
       
      #860 cristylee, Feb 17, 2011
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