1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

Page 46 of 52
    1. LadyHimiko, I 100% agree with you, I don't think what I was expressing came across via the post, badly worded sorry! I was being sarcastic saying how dare she slander Bimong and tell people not to order from him, given the situation that she's left people in. I wouldn't buy from Catrina if she were the last doll retailer on the planet!
       
      #901 kayjay, Feb 27, 2011
    2. Catrina/dollfair has not been sending out lots of people's dolls or money since 2009 but Bimong is shipping people's orders bought direct from him and also from Catrina/dollfair by his own cost.I bought my Narae directly from Bimong in Dec and recieved today.People who ordered from dollfair/Catrina more than a year ago are still waiting.Isn't this not clear enough who is to be cautioned ordering from?I will be very sad if someone still decide to send orders to dollfair.
       
      #902 Jessyu, Feb 27, 2011
    3. I just wanted to mention... My Neferti head in white urethane was sent some days ago, and she is already in Ireland; she will most likely come to me tomorrow. I am infinitely grateful to Bimong for doing this on his lonesome, and I plan to buy a doll from him as soon as I can afford it; he has behaved as a true gentleman, a man of honor and to me, his name and that of his dolls has been cleaned.
       
      #903 Nanyalin, Feb 27, 2011
    4. That is probably another reason Catrina went to IDEX, to get her version of the story out to as many people as possible.
       
      #904 Alewife, Feb 27, 2011
    5. DO NOT ORDER FROM DOLLFAIR!!! JUST READ THIS THREAD!!!
      Now I cannot order a Supia doll or a Limwha doll because they use dollfair as their dealer... WHAT A SHAME!!!!
      As for Bimong, he is a man of honor and upheld his end of the bargain out of his own pocket. I would never hesitate to order from him directly. In fact I hope he starts producing bodies for the Neferti heads. I received mine and she is just perfect.
       
      #905 iamsiam71, Feb 28, 2011
    6. Just FYI Supia hasn't used Dollfair as a dealer since 2009

      They are closed for ordering at the moment but they can be purchased direct from here.
       
      #906 DevKimiko, Feb 28, 2011
    7. Recieved my Neferti today. She is just awesome, as Bimong is. I have not enough words of gratitude towards him for this noble gesture.
       
      #907 Nanyalin, Feb 28, 2011
    8. I’m not happy about the situation, but I am very happy that Bimong is still able to make his beautiful dolls, and has restored the trust of his clients. Mature Narea 60cm was my first SD, and she has been very inspiring to me and remains my favorite SD, as I have gotten a few more since her. This Nefertiti head is just perfect! The fact that I was able to get her despite all this has spared me quite a bit of heartache. As not only would I have been out a nice sum of $$$, I would not have been able to enjoy this lovely sculpt. I am very grateful.
      I am hoping to see a narae body as well. The French resin does not completely match the white urethane I got, not that I expected it to. I was a little surprised to find that the Nefertiti head was smaller than the mature head I originally had. At first I did not think it would fit, but it look really good, and is a bit more realistic in proportion because of it. If anyone is interested I will try to find time to upload a picture and post a link. The resin difference may not be noticeable because of lighting, or it might. Both were order in white, and I have tried to preserve the french resin as best I can.
       
      #908 ghost reflection, Feb 28, 2011
    9. Thanks DevKimiko!!
      Hopefully Limwha does the same...
       
      #909 iamsiam71, Feb 28, 2011
    10. I hope so as well.... I really wish i would have known about these on-going issues before I ordered a Limwha Leda on Dec.1st. I haven't gotten an email from Limwha in a very long time. Since I ordered basically, Since i had emailed them about my order and they confirmed they had gotten it and i should receive it at the end of Feb. But have gotten no word on shipping from them... D: I guess im out $350 this really sucks!!!
       
      #910 Kataxenna, Mar 1, 2011
    11. Did you write to Limhwa or did you write to Dollfair?
       
      #911 nocturneofsilence, Mar 2, 2011
    12. #912 Kataxenna, Mar 2, 2011
    13. #913 masala_chai_tea, Mar 2, 2011
    14. You can probably still file a chargeback through your bank or credit card company since it's only been 4ish months.

      You can file a chargeback if:
      You did NOT pay with your paypal balance
      You paid directly with a debit or credit card, EVEN if you paid with your debit or credit card through paypal the bank will still take the money out of catrina's account through paypal. You can call the number on the back of the card that the money came from and explain the situation and proceed with the chargeback.
       
      #914 nocturneofsilence, Mar 2, 2011
    15. I paid straight from my bank balance through paypal. :( Im so confused! So, Limwha didn't actually get my order? or did they? I have no idea!

      Paid Instant bank transfer... I don't know what to do!
       
      #915 Kataxenna, Mar 2, 2011
    16. Up until now Limhwa dolls have been shippng ok (ish) and Catrina is still promoting herself as a Limhwa agent, so don't lose hope. Try emailing Limhwa herself, keep your English simple, and hopefully you'll get good news.
       
      #916 kayjay, Mar 2, 2011
    17. I did send Limwha an Email *To the one above* Just asking about my order and if they had actually gotten it. I have my fingers crossed that they did... I really hope they did. I don't know what I would do if they actually didn't!
       
      #917 Kataxenna, Mar 2, 2011
    18. #918 nocturneofsilence, Mar 2, 2011
    19. I got an Email back this morning from Limwha. ( I turned on Gmail SMS Updates because this was worrying me so much.) But the message is kind of mixed

      Not entirely sure what that means. I think she got my order kind of late? I'm..really not sure. I'd absolutely would prefer to have a Limwha Leda then a Charge back right now. :) How long do I have before a Charge Back is completely out of the question?
       
      #919 Kataxenna, Mar 2, 2011
    20. Different banks will have different chargeback policies, usually. I found out about mine the hard way; I only had 60 days to do it. Some are 90 and I've heard of one that was even 120. Good luck with whatever you try!
       
      #920 I_DekuPhantomme, Mar 2, 2011
Page 46 of 52