1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

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    1. Thanks. I'm very happy with how helpful Nocturne is being. :3
       
      #921 Kataxenna, Mar 2, 2011
    2. If Catrina didn't send your order in until February, that's outrageous in itself. Why don't you email Limhwa back, and ask her when did she receive your order and how long will it take to make. And can she ship directly to you.
       
      #922 kayjay, Mar 2, 2011
    3. From what I understand, Catrina still seemed to be doing ordering periods. I know the ordering period for my Narin order from 2009 was open from the beginning of December until the end of January. She didn't seem to forward the orders until February. O_o
       
      #923 masala_chai_tea, Mar 2, 2011
    4. Wow.. Thats kind of lame Catrina. >_> But yes, I think i will Email her back and ask her such. ^^ She only emailed me this morning, So i am sure that i will get a reply back tonight again, Or even tomorrow morning. And my Bank was 60 day charge back. x.X
       
      #924 Kataxenna, Mar 2, 2011
    5. Good luck and I hope this all works out for you! From what I had seen, people were still receving their Limhwa orders. :)
       
      #925 masala_chai_tea, Mar 2, 2011
    6. I have some hope! The email i had gotten seems to indicate that my order is being processed/in the making. But i still Emailed Limwha again to see if i could have it shipped directly to me. Plus I asked when she got the order and how long till completing the order. :) I hope soon! Its also been the only email i have gotten in a long time about my Limwha Leda. I really hope things start to clear up soon! I really want a Limwha Half Elf!
       
      #926 Kataxenna, Mar 2, 2011
    7. It's good that you were able to get in contact with Limhwa! :) I hope she can send it directly to you. (Limhwa Half Elves are just lovely...I used to have one and she was a gem!).
       
      #927 masala_chai_tea, Mar 2, 2011
    8. Yeah. ^^ Im less stressed out about it now. x.x Which is a good thing. its amazing what a small sentence can do for ya!
       
      #928 Kataxenna, Mar 3, 2011
    9. Okay. I got this Email a moment ago. I sent an Email asking these three questions.

      When did you get my order?

      When will my order be complete?

      Can i have my order shipped directly too me?

      And i got this as an answer.

       
      #929 Kataxenna, Mar 3, 2011
    10. It would appear they mean they received the orders on Feb 11 and are currently in preparation of all orders (it will take 20-30 business days). I think the last bit means they're scheduled to ship out in March sometime (I would estimate toward the end of the month).
       
      #930 masala_chai_tea, Mar 3, 2011
    11. Yep. ^^ Im glad...I can't get her to ship it too me though.
       
      #931 Kataxenna, Mar 3, 2011
    12. That's too bad. :( So she outright said she wouldn't ship direct?
       
      #932 masala_chai_tea, Mar 3, 2011
    13. No..She just said

      Even though i emailed her the direct one question of " Can i have my order shipped directly too me?" And thats what I got.
       
      #933 Kataxenna, Mar 3, 2011
    14. So.... If Catrina is still running limhwa then why is she completely ignoring not only the Narin people but also the 5 other artists and companies that worked with her. None of her behavior makes any sense.
       
      #934 nocturneofsilence, Mar 4, 2011
    15. No, That doesn't..Thats really strange. :|
       
      #935 Kataxenna, Mar 4, 2011
    16. That is odd, but Limhwa is also seemingly the only studio amongst them that still wants to deal with her. O_o Would have been easiest to just have amicable endings with everyone. The behavior doesn't make sense at all.
       
      #936 masala_chai_tea, Mar 6, 2011
    17. I have some good news to share with those who have filed with the Ohio Attorney General. Today I got a phone message from Monica Gregory, an investigator from the Ohio Attorney General's office. She told me that with the number of opened complaints (currently at 15) against Dollfair that it needs to get investigated at another level, therefore she will be handling all of the cases. She also states that she will be sending out letters to the people who filed to gather more info so that she may locate other assets to see if further legal actions can be taken to get everybody their money back. Monica will NOT be contacting Dollfair at the moment but instead be gathering evidence.

      If you have questions she can be reached at 216-787-5744

      Has anybody else received a call from her? Finally some progress with all those filing.
       
      #937 obsessed_mimiko, Mar 7, 2011
    18. O.O Wow, that's great news! I haven't heard anything just yet, no. Still (slowly) working up the evidence and courage to go to the police.
       
      #938 I_DekuPhantomme, Mar 8, 2011
    19. i'm so glad for you all, that is great news.
      i'm not involved but i have just been reading and hoping that this all could be resolved in some way.
       
      #939 annina, Mar 8, 2011
    20. Obsessed_Mimiko -- Thanks so much for the update! ;) No call received, but glad that filing has gotten something started in that realm.
       
      #940 masala_chai_tea, Mar 8, 2011
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