1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

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    1. Supia has their own site now. I'm not sure about the others. D:
       
      #961 I_DekuPhantomme, Mar 10, 2011
    2. #962 KimaLucifer, Mar 10, 2011
    3. The point is that Dollfair has a working website for dolls she is no longer supplying. The supia one and the others should all have been closed or at least had a notice saying she was no longer an agent for those dolls.
       
      #963 Hobbysue, Mar 10, 2011
    4. I'm sorry, I didn't know the old Supia site still existed.

      Got a response back from this investigator lady--she said she's sent me a letter!
       
      #964 I_DekuPhantomme, Mar 10, 2011
    5. I received a letter today from Monica as well, so they are definitely taking this seriously :cheer
       
      #965 WillowRain, Mar 10, 2011
    6. Congrats! Glad you got a quick response back. I'm still waiting to hear back from her after I sent her 2 e-mails.
       
      #966 obsessed_mimiko, Mar 11, 2011
    7. Letter get. :) I have to print off some more stuff to send her. Do you guys think I should include all the screencaps of Catrina's posts, if I can still find them? I was thinking of screencapping some of what's on the blog page, but was wondering if I ought to go further and get her posts, too.
       
      #967 I_DekuPhantomme, Mar 11, 2011
    8. Perhaps send her the link to the blog page with all Catrina's post and then offer to get them if she wants them.
       
      #968 Hobbysue, Mar 11, 2011
    9. Got the letter about the investigation, too. Time to get things moving again for me. I'm so not done with this.
       
      #969 haru-jen, Mar 11, 2011

    10. You don't need to worry about this. I already did the screencaps of all Catrina's posts here and sent them to Monica with my first e-mail.
       
      #970 obsessed_mimiko, Mar 11, 2011
    11. AWESOME. Thank you so much. And I think I will take your suggestion of giving her the link to the blog with the offer. :)
       
      #971 I_DekuPhantomme, Mar 11, 2011
    12. We were discussing the websites on another group and holding a domain name when you no longer have a business operating under that name is cybersquatting. Apparently you can contact the ICANN to register a complaint.
       
      #972 Hobbysue, Mar 11, 2011
    13. #973 nocturneofsilence, Mar 13, 2011
    14. I ordered a large bust Narae right before all this hoopla started, and my order was one of the unfortunate ones that did not get fulfilled. I got a refund via my credit card company. The people at Dollfair are very nice. I would advise others to make contact by phone because that was always the best way for me to get through.

      I, like others, ended up buying bjds from another place (Soom in my case).

      If it hadn't been for all of this, I probably would never have started my own sculpt. Funny how things work out.
       
      #974 Powertoolgirl, Mar 14, 2011
    15. Wow! I should've read the latest posts. Gosh, I feel naive. The Dollfair people did seem nice to me. Come to think of it, I wonder if the only reason I got a refund was because I did it through my credit card company as a dispute. The credit card gave me back all of my money plus interest 16 weeks after the purchase which is way after the 60 days they're obligated to.
       
      #975 Powertoolgirl, Mar 14, 2011
    16. Yeah. Unfortunately, all three or four numbers have been tried by pretty much all of us, and we never get anyone--just an invalid number code, or ringing into oblivion.
       
      #976 I_DekuPhantomme, Mar 14, 2011
    17. I said that before I read everything. I feel terrible for everybody who hasn't gotten money back. I'm so gullible. I believed everything Dollfair told me and just visited DoA for an update. I guess that shows how long it's been since I thought about it.
       
      #977 Powertoolgirl, Mar 14, 2011
    18. Don't worry. A lot of us believed Dollfair until it was too late.

      Sent the investigator a link to the blog; I'll be faxing her my printed emails and such soon.
       
      #978 I_DekuPhantomme, Mar 14, 2011
    19. Hey all... I'm really glad that the Attorney General's office is finally taking theft and fraud seriously! I've kind of backed off a little bit because the stress about the situation got really overwhelming but if you need any help or more files from me I'll do what I can to assist!

      <3
       
      #979 nocturneofsilence, Mar 15, 2011
    20. Thank you for all of your help nocturneofsilence. You are definitely one of our core resource and pillar of support in all this. :)
       
      #980 obsessed_mimiko, Mar 15, 2011
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