1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Narin Creative/Dollfair Waitlist and Resolution

Oct 16, 2010

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    1. +1 waiting for a shipping notice (order No. 00003576) ^___^
       
      #121 keisetsu, Nov 6, 2010
    2. Catrina, sent you a PM. I would now like a refund also. My order is from February. I can't update the wiki since I am too new to the board and have to bother the mods to do it for me. I have also emailed you at [email protected]. Thanks for your attention to this matter.
       
      #122 Debra, Nov 6, 2010
    3. :whee: Hoping to hear about shipping by Monday maybe, or Tuesday... a page or so back I read the Nefertis were supposed to ship this week. Just getting kind of excited again. <3 I doubt it's strictly needed, but just in case, my order # is OnlineOrder_00003555. :aheartbea
       
      #123 I_DekuPhantomme, Nov 6, 2010
    4. Catrina, I sent you PM, and letter at [email protected]., (and letter... and letter^)))
      Still waiting for refund and answers to my emeils.
      OnlineOrder_00003478
       
      #124 llsonya, Nov 8, 2010
    5. Dear Catrina, I'm still waiting for your answer.
      If not possible to receive my doll head, then make a refund please
      OnlineOder_00003593
       
      #125 julsw, Nov 8, 2010
    6. Hafta admit, I thought I'd hear *something* by now. Also emailed Catrina. I hope she knows that this is what people get upset at, more so than the doll company/casting process etc being messed up. That I can easily understand. Radio silence, though, is a problem. Catrina please let us know what's happening! :(
       
      #126 haru-jen, Nov 9, 2010
    7. I'm a pretty patient person who likes to give people the benefit of the doubt more often than not, but yeah... I'm still waiting for a reply to me refund e-mail from a week ago

      OTZ
       
      #127 DevKimiko, Nov 9, 2010
    8. Catrina, please tell us when the shipping will be? The week has gone and still we`re waiting!
      I`m sorry but if shipping will not start this friday I will ask for a refund... :(
       
      #128 Gercog, Nov 10, 2010
    9. I -was- kind of hoping to hear something by now. >_< Since they were supposed to ship this week, I had thought I would hear of it by today; I understood not Monday or yesterday but no notices by Wednesday is a little odd. Still hopeful; but also wanting to hear something for certain.
       
      #129 I_DekuPhantomme, Nov 11, 2010
    10. Eek! Just saw all this. Didn't know. After reading up on everything....

      I'll still wait for my order hoping to hear something about shipping soon....

      Order: OnlineOrder_00003558

      Product Name: Neferti LE-30 head
      * choose facepainting option: add Neferti Limited facepainting
      (+$50)
      * choose resin type: Tan Matte Urethane resin
      * Shipping option: USA Priority Insured (+10)
      Item#: neferti
      Unit Price: $210.00
      Quantity: 1
      Grand Total: $210.00
       
      #130 Angelguardian, Nov 11, 2010
    11. VERY tempted to ask for a refund... do I just email her? ... and hope she replies... *sigh*

      And I feel dumb, but I don't know how to add info to the wiki page...

      order #00003556
       
      #131 haru-jen, Nov 11, 2010
    12. Has anyone waiting for a doll from Bimong heard from him?
       
      #132 Bridget McCall, Nov 11, 2010
    13. Just emailed asking for a refund. :(
       
      #133 haru-jen, Nov 11, 2010
    14. Friday is over. I ask for refund. :(
       
      #134 Gercog, Nov 13, 2010
    15. I am hopeful that Catrina will give us some news as to what is going on with the Neferti heads. A few weeks ago it sounded as though she was truly wrapping things up, getting the heads finished and was going to have them ready for shipping.
      Hopefully Bimong didn't throw a wrench into the works. He would be the one to worry about, not Catrina...
       
      #135 iamsiam71, Nov 14, 2010
    16. Agreeing with this post. I emailed her yesterday about the Nefertis shipping, so hopefully this week we'll hear something back--or mysteriously have dolls on our doorsteps. <3
       
      #136 I_DekuPhantomme, Nov 14, 2010
    17. I really don't like being ignored.....:x
       
      #137 Debra, Nov 14, 2010
    18. Oh: To people trying to get ahold of Catrina, I haven't had too much trouble using [email protected]; it's what my last two emails were, the first of which was answered about a day later. I haven't had a response from my most recent one, but I sent it Friday--I wouldn't expect an answer any sooner than tomorrow at the very earliest.
       
      #138 I_DekuPhantomme, Nov 15, 2010
    19. Catrina hasn't commented on this thread since 1st Nov which is two weeks....
       
      #139 kayjay, Nov 15, 2010
    20. Catrina!I'm waiting for your letter and for refund 100$ left.I had no reply from you after I've sent you by account data!
      Want to hear from you as everybody here.
       
      #140 zababee, Nov 15, 2010
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