* What did you order? grey leather biker jacket in 70cm size * When did you order? August 6th 2012 * How was the communication? great, needed to ask something on the 1:1 board and got an answer within 24 hours. * How easy was it to pay? very easy, used paypal * How long did it take to ship? they shipped 2 days after i ordered and my item then took exactly one week to arrive here. (i chose registered mail which was USD 6 and had tracking) * Was the quality appropriate for the price, in your opinion? yes the item is beautifully made! * Did the item look like the sales pictures? yes * Were you satisfied with the product? very * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? gladly * Would you buy this company's products second-hand? yes if it was kept in good condition Additional notes: i ordered during the time the company was at various doll shows and so they had a 10% off sale, which was nice. the date i ordered was the last day they had this sale.