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Paypal fees discussion

Jul 23, 2007

    1. I just kinda include the "fees" with the pricing. Unless it's a high ammount. I don't think fees should be charged. I don't like it when it happends to me, or I don't ike someone else feeling the need to pay for it. xD

      I guess that's my opinion. >>
       
    2. It's the same in the UK, we can add a debit card to our account but paypal will treat it as a CC when we use it to pay a seller. The main difference is that you don't get the protection of a CC if your seller flunks out on you - you can't do a chargeback.

      I'm not a fan of paypal fees but if I want to take CC payments it's paypal fees or bank charges for a business bank account. Since I don't sell stuff as a business and only need to take payments occasionally, it makes far more sense, and is cheaper, to use paypal.

      Oh and if you ask buyers to cover paypal fees on ebay they can get you auctions pulled and potentially get you banned for breaking TOS, not to mention reporting you to paypal.
       
    3. I am a regular seller at DoA's Marketplace. From Day 1 till now, we don't charge buyers extra Paypal fees because i myself don't like the idea of being charged extra to cover someone else' Paypal fees :|


      As a buyer I try to avoid sellers who charge extra Paypal fees.
       
    4. As a frequent seller, I have never and will never charge paypal fees. As far as I'm concerned, these fees are part of the price of doing business, it's against the terms of service I've agreed to with paypal and I just don't feel that it's right, ethical or fair to nickel and dime my customers. I don't charge for shipping either, but that's not the issue here.

      As a buyer, when a seller is asking for paypal fees it will completely turn me off of a sale, no matter how rare or desirable the item is. Most of the time it seems as if it's just a device to squeeze a few more dollars out of the buyer, because some sellers charge them across the board, whether the fees going to be levied or not. Further, I'm very confused as to the amounts these sellers are asking for. I've seen sellers asking from anywhere from 3 to 5 percent fees. How much DOES paypal charge? I don't think it's ever as high as 5%, is it?

      I can understand that it's reasonable on group orders, perhaps. It's a pain in the neck to run one, even when the person placing the group order often gets points from the store. There's no reason he or she should have to take a loss for the favor of running a group order.

      I guess if a seller really does want or need to charge for paypal fees, he/she would be smartest to just roll that amount into the asking price. When it's transparent to the buyer, it's a lot more palatable. But I really resent being told I need to not only pay a 5% fee, but that I must calculate it as well.

      I just won't do it.
       
    5. If I've gone to buy from someone, gotten a quote on shipping, then next thing they're telling me the paypal fees will be extra, the transaction usually stops there. I hate when little incidentals keep getting added on. Insurance is fine as an extra, but paypal fees should be added to the price the seller wants to get the doll. If I see it on a doll that is being sold ie doll plus fees, it puts me off quite a lot. It's as though the seller wants you to think the doll is cheaper than it is especially if they're planning to add another 5% to the cost.
       
    6. Paypal fees, as far as I'm concerned, are wrong and selfish. I've noticed however, that most sellers on doa charge said fees. If it's against paypal rules, I'm a little confused as to why the mods of doa havent taken any action. Charging paypal fees is like a store clerk charging customers for the cost of gas to drive to work. It's a part of your business that shouldnt be passed on to the customer.
       
    7. I don't and will never buy from a seller here on DoA that charges the pay pal Fee , I buy and sell alot and I wouldn't dream of passing this charge on to a customer.
      You save so much selling here , you don't pay listing fee, for Pictures, insertion fee, and a percent of the final sale, so why charge the pay pal fee.
       
    8. I have no issue with it for group orders done through individuals, really. If it needs to be described as something other than a paypal fee, I'd suggest calling it a 'handling charge' or something similar. I'd expect there to be some additional charges for packing materials and other expenses to be included in an order like this in general.

      What's been said about the credit card companies disallowing fees to be passed along to the buyer is entirely true in my experience; my mother and I have a MC/Visa setup for the jewelry business, and the bank was quite clear on the point that if we were ever found to be charging the customers for the extra, there would be serious problems and we'd surely lose our merchant account. We have to factor those fees into our standard retail pricing for everything, no matter who we're selling to or how they are paying for it, as a result.
       
    9. I have never and will never charge the paypal fees. Obviously I don't have to be happy about having a little chunk of my "profit" eaten away by fees.. but that doesn't mean I have the right to make the buyer pay it. It's against the paypal TOS regardless. I've bought a few times and had to pay the paypal fee and it REALLY annoys me. I paid them because the doll I was buying was a limited and I had no other access otherwise... but yeah. I will never deal with those sellers again.
       
    10. Will repeat some of what has been said before. XD I've never really bought from the Marketplace, so I've never had a problem with the seller charging the buyer for the Paypal fee. Why should they have to lose money on their hard work because Paypal is ridiculous? But I can understand how it would just be easier to work it into the price instead of outright saying it. I understand why people charge the buyer for the fee, "illegal" or not. Frankly, my issue with it is Paypal charging it at all. Yeah, you need to stay in business, but... meh. It seems like they lured people in without it, and then added it when people couldn't easily buy offline WITHOUT them anymore. That to me is dishonest.

      Also kind of a repeat is with the split/group order thing (which is really what I participate in, I've only ever really bought one thing from a Marketplace shop). There is where I can definitely understand the person running the group order asking everyone to contribute the Paypal fee. Why should that person be out more of their own money when the point of a group order is so the shipping can be split between everyone so the one isn't paying absurd prices for one or two items? I think whether a Marketplace shop charges the customer the Paypal fee is up for grabs depending on the person, but I do think it's necessary for split or group order participants to give the fee so the order/split leader isn't paying part of the other member's orders from their own pockets.
       
    11. When a currency change is involved or the transaction is international and CC-related, the charges are significantly higher -- at about 4%.

      Also, just to clarify (and not directed at the OP), most group orders are paid through PayPal, which are not eligible for store points. Store points are given when the charges are placed on a credit card; since most of these group orders take place overseas, banks usually charge a 3% currency conversion rate, which the stores "give back" to you in the form of points.

      If you did a group order and paid with a CC, you would be out the 3% of the order total that you would then receive back in points.
       
    12. yea i do agreed on the fee being a....back hand way. I don't change for fees, even if me i lose money, after all i agree on a amount, not their falut that paypal is being a bitch. Sometimes i just think it better to just buy the doll new -.-.
       
    13. I don't really mind so much it DOES bug me when people OVERCHARGE for paypal fees. Paypal fees are 2.9 percent plus a 30 cent transaction fee. They are NOT 4%.

      I eat the fees unless I'm doing a group order. I don't ask for paypal fees.
       
    14. Not that I'm saying that it's right to charge fees, but... if you are a normal user and someone uses an international credit card to pay you, the fees are up to 3.9%+ transaction fee. :sweat
       
    15. ah. I stand corrected.

      THEN I should say, that if they insist on charging fees, then they should charge as appropriate.

      For example... "paypal fees are 2.9% plus a 30 cent transaction fee; overseas paypal fees are 3.9%."

      My annoyance at overcharging still stands, LOL.........
       
    16. It seems to be mostly the non-US sellers charging the fees.... which makes it tough because they usually have the best stuff and I refuse to buy from someone who will charge the fee. I personally won't charge the fee because it's part of the agreement of Paypal. (Though I wish Paypal would tell you about the fees before you sign up instead of hiding it away on an obscure page!)

      Makes me grateful that the doll companies aren't charging the fees (or the fee is included in the price).
       
    17. PayPal fees are business expenses. As such you take them as deductions on your income tax in the USA. Charging the customer for those fees is double dipping in my opinion.
       
    18. after the trouble i had with paypal when buying my first doll, i'm avoiding them from now on unless i absolutely have to use them. their currency converter is completely weird and different to every other currency converter on the net. i tried several different ones to predict my costs and paypal still tricked me out of £30+ so i'm still very annoyed with them.
       
    19. Actually, Paypal's currency converter is quite reasonable, as far as the retail rate goes.
      When you use a currency converter, it only gives you the wholesale rate, so of course it seems better.
       
    20. bah, the currency converters have been lying to me! :...(
      LOL.
      does anyone know of a reliable currency converter i can use that will estimate a sum that is the same as paypal's?