* What did you order? Many clothing items * When did you order? 8/16/16 * How was the communication? Communication was very quick and professional. They emailed me because a pair of pants was out-of-stock and wanted to ask if they should cancel or replace the item with another. * How easy was it to pay? Very easy * How long did it take to ship? Only a few days. Ordered 8/16 and the package arrived 8/22 * Was the quality appropriate for the price, in your opinion? Exceptional quality for price. * Did the item look like the sales pictures? All but one. One item, a down jacket for SD17 arrived in a color that looked so remarkably different from the sales image that I looked up my order to compare item numbers. I was certain this could not be the right item, however it was the same item. I have no idea how they made a brown/tan jacket look silver/grey in pictures but they did. * Were you satisfied with the product? Mostly satisfied. * If you weren't satisfied, how did the company solve your problem? N/A (not going to contact about the jacket) * Would you order from this company again? absolutely * Would you buy this company's products second-hand? yes!