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Soom Little Gem Monthly Mini Doll discussion (part 7)

Dec 7, 2017

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    1. @jessholy Thank you. I'll try on that chanel :3nodding:
       
      #321 xxxsaturnxxx, Mar 22, 2023
    2. I asked in the Q&A board!
       
      #322 *Earthbound_Angel*, Mar 22, 2023
      • x 2
    3. I've just placed orders on both neo and gem.dollsoom today. The combining shipping request work out well. It's really never hurts to ask :3nodding:
       
      #323 xxxsaturnxxx, Mar 24, 2023
      • x 1
    4. Apparently the new boy also sold out before the time limit end. I feel like if there truly is a quantity limit we should be told, because this is super disappointing. I've never seen this happen before and it's happened twice in the last few releases
       
      #324 Littlebirdzoom, Apr 16, 2023
    5. I haven't seen it either...and it makes me worry that bots/upsellers/possibly recasters are buying them out? I know the little gems are popular but not sell-out-before-order-time-is-up popular.
       
      #325 jessholy, Apr 16, 2023
      • x 2
    6. Maybe it just a bug, cos I not see it limited by quantity (or I just blind). Never seen it before tbh, I think u need to ask Soom about it.
       
      #326 Riku LIN, Apr 16, 2023
    7. I asked soom about it and told them they should consider telling us something really is quantity limited (since there seems to be one) and that it feels a bit unfair that this keeps happening with time limit. They confirmed that the closure was from order volume, so there's no quantity information you're missing or a bug.

      I do wonder if this has to do with resellers or recasters too and it worries me a lot :(
       
      #327 Littlebirdzoom, Apr 16, 2023
      • x 3
    8. Any chance that this could be they reduce volume of production???

      Consider that Covid-19 affected many doll companies too. And Soom them self have many doll lines to handle. At least we have to keep in mind that we may need to place our order asap when the doll we are looking for come out. :huh?:
       
      #328 xxxsaturnxxx, Apr 17, 2023
      • x 1
    9. #329 Riku LIN, Apr 17, 2023
    10. I have a feeling like this was caused by the sheer volume of dolls that were ordered during the Serin and Rico pre-order - by taking on so many orders for that, it's caused a production blockage that is reducing capacity for other dolls. But I could be wrong.
       
      #330 Chobittum, Apr 22, 2023
    11. I'm so happy they released Pel with the hooves again! And in a nice fantasy color too, not just white and some sort of tan. I snapped him up because I'm not taking chances anymore with how quick things have been selling out.
       
      #331 Littlebirdzoom, May 4, 2023
      • x 2
    12. I was really looking forward to the Rang and Dain release, but they've been removed from the calendar, and now Soom says they aren't going to be taking Paypal anymore. The thought of navigating international credit card payments makes my head hurt, so I... guess I'm not going to be able to order Soom dolls anymore, whether I like them or not?
       
      #332 Layn, Jun 9, 2023
      • x 1
    13. :aeyepop: interesting why?
       
      #333 Riku LIN, Jun 9, 2023
    14. Because they're not going to be taking Paypal, which leaves paying with a credit card as my only option.
       
      #334 Layn, Jun 9, 2023
    15. Wondering why they are opting out from paypal? Is it easy to claim money back or something (aka not paying their doll)? They don't specify that in their newsletter.
       
      #335 Nightshadow, Jun 9, 2023
    16. Hmm I wonder if it has to do with Paypal policies - I think I noticed recently when I paid to a Korean doll company, Paypal stated they wouldn't get their money until they sent my order. So for dolls, which cost a lot, they have to cover the costs before they get paid for the doll. So maybe Paypal policies have made them rescind it's use.

      I would have liked to seen the new mini gems though.
       
      #336 jessholy, Jun 10, 2023
    17. According to their banner, Rang & Dain are still being released though, albeit on the 13th of June.
       
      #337 Collie, Jun 10, 2023
    18. Looking at their site, I saw that in addition to discontinuing Paypal, they're also discontinuing bank transfers. The Paypal guess given above makes sense, but I'm wondering what led to the bank transfer thing.
       
      #338 Cryptid, Jun 10, 2023
    19. Maybe this is fallout from all the Dollshe problems. I'm sure Paypal is sick and tired of all that nonsense. A recent Dollshe email seemed to indicate they may be dropping Paypal too.
       
      #339 beamlette, Jun 10, 2023
      • x 1
    20. Similar discussion going on in the Idealian thread.

      Aside from PayPal policies, currency conversion rates and fees are very unfavourable towards anyone who is converting currency to and from USD. As a non-American I feel this keenly, so I pretty much avoid buying any BJD stuff using USD, and use PayPal as a last resort to pay for anything because other payment methods are much more competitive. I believe Soom's customer base is predominantly in China, judging by the payment options still available and by anecdotal evidence I've heard elsewhere. So Soom probably thinks that keeping PayPal as a payment option is not competitive and they can let it go.

      I'm less sure about why they're discontinuing bank transfer, but I won't be surprised if it has to do with fees and policies as well.
       
      #340 aihre, Jun 11, 2023
      Last edited: Jun 11, 2023
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