1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice

Soom Monthly Doll May (Taurus) the Third Land: Sard - Night Odyssey Discussion

May 15, 2008

    1. oh, i hope they do!! i'm trying to sell off as many things as i can so that i can accumulate enough in my paypal to pay him off, because i'd rather pay out of my paypal balance. ^^;;

      for those who have bought him on layaway, how much is the initial payment?
       
    2. If you are buying a doll less than $1000 - they will allow you to pay it of in 5 equal amounts - the first payment down & then 4 monthly payments after that. If the purchase is over $1000 - they will let you divide it into 7 payments, the first payment down & then 6 equal monthly payments after that. So, either 1/5 or 1/7 of the price would be your down payment depending on the total price of the doll. Of course, they will always allow you to pay it off early. Hopw that helps answer your question!
       
    3. lizjayliz>> assuming i get enough of the add-ons to tip it over $1000, do i get to decide how much to pay on the first instalment, or do they have a fixed amount that i have to pay?
       
    4. Damn it... I really hope they bring him back in stock.. I am waiting on birthday money ( i know it sounds so lame ) But really.. man restock!
       
    5. WHA---! Sard's already sold out???!! argh i really shouldn't wait anymore for Kelly to answer >___<!! (she takes too long in answering, and with Sard having already been in my shopping cart???!??) omg...
       
    6. mikagami>> i hope they keep to their promise that he's a monthly deal. even if they had meant to close it early...surely they couldn't have meant this early. o_o;;
       
    7. Same thing happen to me, Vega was also in my shopping cart, and I email her about that,and my reply was.

      Sorry you miss your chance:sweat:| Seriously i love their dolls,but their customer service can use a upgrade. I don't bother asking anything anymore, since it always take forever.
       
    8. They just have to move some more over into the english website. If you look on the Korean side you can he isn't sold out there. Seeing as Beryl was still available up until May 15th, with spots of "sold out", I doubt they will sell out in the first couple of days no matter how popular he is. Thats pretty standards for them from what I've observed in the past year.
       
    9. yeah, it's pretty wtf -__-. Kelly doesn't answer from the earlier messages, but from the latest. and it's my first time attempting to buy from Soom too, so i just hope CSR doesn't make me this traumatized about it =___=. anyway, i left them a note about it at their customer service at the Sard page (note by 'shinya' --- i don't know if they'll keep it though lol)

      i really hope it restocks before i go to work >__<. because i'd be putting it on layaway too...
       
    10. I'm pretty sure someone said Beryl is about 69-70 cm tall, which should be about what Sard is. I think that's Dia with him in the picture too, and he is substantially taller than her (looks to be about 5 cm). I hope he's bigger than 65cm, I love big dolls!

      Yeah, they're customer service rep. doesn't seem very helpful. I e-mailed her about my mistake with layaway (I accidentally paid the whole thing at once instead of doing layaway) and she basically said the payment couldn't be cancelled now since the order had been placed. *blinks* Well why the hell not? I placed the order 5 minutes before I sent the e-mail, and they responded to it the next morning. Why would it have been so impossible to just cancel the payment type and switch to Paypal instead? They're lucky the money was there, or they would have been out of luck.

      I'm used to Dream of Doll, they bend over backwards and are ridiculously nice.
       
    11. I would assume they would want at least 1/7 down payment if you tip the price over $1000. They may be willing to work out something different if you ask on the Q&A board. Just remember, once you put down a payment....it is non-refundable!
      I have always recieved timely answers on the Q & A board...usually within 24 hours as long as it's on a weekday. I have never experienced anything but excellent customer service with Soom. I have purchased several dolls on lay-away from them without any problems what so ever.
       

    12. yep, that make me dislike them...a lot, Dollmore is also like DOD, they will will any mistake you make within second and are happy about it to. I love them! Plus they respond fast and work with you, Kelly doesn't really seem to care one bit. -.- i mean vega was sold out because she took so dang long to answer, and it was only second after he was sold out, was it so hard to add my order to the rest? grrrrr anywho, my bitterness about it is over. almost.
       
    13. It could also just be us being "lost in translation" too. Sometimes people come off as rude when they aren't trying to be at all just because of a language barrier.

      Wasn't Vega on sale after the monthly order dates he was assigned to? I could have sworn I saw him on sale for a couple weeks while Beryl was on sale as well.
       
    14. hmmmmmm he was, when i saw him, there was a few days left, so i figure i'll ask her some questions. lesson learn, order first ask later :|. she took a 'long' time, and by the time she reply, he was sold out, like within the next few mins after that, so i ask her about ordering him *since he was in my cart and all* and reply was...sorry you miss your chance.:doh


      oh well i got over the heartache, and is now on a hunt, litterly stalking the market place.
       
    15. Ack. :ablah: That is really, really unfortunate. I'm sure he will be on the Marketplace at some point though, so make sure to keep looking. There's got to be someone out there who will get him and not bond with him!
       
    16. i sure do hope so! he's like haunting me everynight, well it rare that soom got a face shape i love, and it also very rare that it a limit edition that i want it all, vega was the first, i saw him and it was like me want.

      Of course sard does draw me in also, love those eyes, and face shape i love, and the hair....but he doesn't call to me like the mr.merman.
       
    17. Well, even if you can't get the Merman version, wouldn't it be possible to just get Vega and mod him (or get someone else to mod him) into what you want? We have a whole lot of talented people around this place, and I'm sure it could be done if you really wanted him. I mean you wouldn't be getting the OFFICIAL Soom Vega Last Song, but it depends on what matters more to you: the status of the doll, or the way it looks. Just something to think about!

      To everyone else: My order status for Sard says "before shipping". For anyone who has ordered from Soom before, what does that mean? I hardly think they could be shipping him already.
       
    18. i was thinking of getting the female vega head and the soom boy body...i just want a merman....i love them...but i think if vega does appear i'll do that, because my list is long!
       
    19. Before Shipping usually means they're processing your order.
       
    20. I didn't have problem with Kelly, although I was quite annoying last 3 weeks about my payment. Usually she answers the questions about 10-11 am or about 4 pm (korean time).