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SQ-lab SG Discussion Thread # 2

Dec 24, 2012

    1. That's great news, Hypercurve! :fangirl:
       
    2. Hypercurve - Good for you! I haven't heard a word. I'm not expecting it to ship, I just want them to tell me they got my order......
       
    3. Okay, I received an email from Ranka too. It said "late very sorry!" and that my doll should be shipping soon. Fingers crossed that the rest of you hear from her soon too!
       
    4. That's great news guys! *fingers crossed that they reply soon*!~ ;3;
       
    5. Great news guys! My package has been shipped today and i got the EMS tracking number from Ranka!! *squeeeeeeeeee*
      three weeks shipping time was not too bad ... can't wait for my girls to be here!! :)
      Hope all of you will get your shipping notices soon!
       
    6. I got my Shipping Notice and Tracking Number today too! (:
       
    7. also got a shipping notice :)
       
    8. I got ashes in my stocking. Still no word. I'm just going to start spamming the crap out of them until someone let's me know what's going on.
       
    9. I got my tracking as well, although it can't be found in the Korea Post site yet.
      dollhausen, I hope you hear from her soon! :eusa_pray
       
    10. Can someone verify that the email address they're using is kanalcode at gmail .com? I've still got nothing from them.....
       
    11. Yeah, i just checked. It is kanalcode at gmail.com
      the ems tracking number that i received does not seem to work, so i emailed SQLab. Got a reply after a couple of hours saying that she will check the number again and will let me know ... Nothing after that.
       
    12. Weird, besides my order I've sent them three emails asking them to confirm that they received my order which is completed in paypal and now past the period of cancelling. It's one of those things where it's probably just a wait but I think it's very unprofessional to give no confirmation whatsoever and to ignore emails. I'm not even asking about shipping, just if they confirm the order. Since they don't have a real ordering system other than sending them email and paying through paypal it feels....a little fly by night. But even with the smallest companies I've dealt with with they've never just taken the money and utterly ignored me. Usually I get a confirmation email then get utterly ignored.

      Thanks for the confirmation though.
       
    13. Do you think a Sweet Gale head fits the SG 53 body? I jeard their resin match is quite close
       
    14. my order arrived, np pics since it is for my sister but, everything is fine :)
       
    15. Mr Bitterness oh my gosh she is the most kawaii thing I've ever seen :fangirl:
       
    16. dollhausen: have you received your confirmation email yet?
      Bitterness: OMG! She is so cute!! :) that wig looks adorable on her.


      My SQ girls have arrived today! Yay!!! They included a nekomimi headband as free gift! My Hibiki also arrived today, along with the dress and shoes i ordered for her. She is my only SQ girl with a face up right now!
      here is a pic for you guys -

      [​IMG]
       

    17. Thanks, guys! Her cuteness pretty much evaporated all my crabbiness over SQLabs' weird customer service. I'm already considering ordering another doll from them. :lol:
      Hypercurve, your girl looks so pretty and serene!
       
    18. Nope, I haven't heard a word. I've sent them three emails and no response and it's been a month.

      But Mr. Bitterness' Chibi Moe and your cute doll make me realize that they haven't absconded with my money just have utterly terrible customer service. So I'm sure I'll get my body but I won't buy from them ever again. There's too many doll manufacturer's out there who make an effort. All I wanted was someone to say, "Thanks for the money, we'll send you a doll....."