1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Studio *ANother Secret* discussion thread

Oct 4, 2010

    1. I hadn't heard from them after ordering Red, so I'd say it's normal, I also haven't heard from them this order post-payment, it should be okay. I did get a little antsy just before the PayPal filing date passed as everyone had gotten their heads but me (I had ordered with default faceup) and they said it was going to be about a week later, they were dead-on in that estimation. :)

      .hlp
       
    2. Thanks for the info, heidipay!
       
    3. I confirm, I did not have confirmation of payment but I received my order.
       
    4. Thanks, max-laure! I will definitely not worry about it then. :)

      I wonder when they're going to show us Gerda? I read the story of The Snow Queen on Wikipedia and it's really beautiful.
       
    5. Yes, I am very curious about her too. I am going to go read The Snow Queen on Wiki now that you mentioned it, I am not sure I ever knew the complete story.
       
    6. Always one of my faves as the girl has to save the boy, of course. ;) I can't wait to see her either, and I was wondering about the hold-up! :o

      .hlp
       
    7. Looks like both heads are sold out now. Seems like they went fairly quickly.

      In the past, I have noticed that a company representative always posts in the news thread when they are ready to start shipping the heads out. That has always impressed me, I wish more companies would do that.
       
    8. Luckyl, how long do you think it'll be before they start shipping?
       
    9. I am thinking it will be 4-5 weeks from when the release notice was posted. I went back and looked at the Mr. Wolf waiting room thread and estimated using that info.
       
    10. The photos are gone now from the AS Christmas announcement because of excessive views. Both heads are sold out now too.

      Would anyone be interested in establishing a waiting room thread for the Christmas head dolls? I would love to see who ordered face-ups. I would have loved to get my heads with face-ups, but the budget did'nt allow that.
       
    11. Done! Waiting room here.
       
    12. Just payed for kay's head. So excited about Gerda's head. Any idea when they'll release her?
       
    13. Oo-o I am excited to see a Kay head! Did you get a face-up? I also am excited about the release of Gerda. So far no teasers or anything yet...
       
    14. No, i haven't order their face up. I was tempted but want to get him as fast as possible. Can not wait to see how Gerda will look like.
       
    15. Yes! They really need to give us a teaser about Gerda! I am hoping I don't like her because I don't need another floating head around LOL!
       
    16. This is my first order from this company. So, i really need your advise on what body is the best match for Kay's head - colour and size. Thank you in advance. I am panicking now, where i have to look for his body.
       
    17. Congrats, everyone, on getting the new heads. Nice ANS style again. :)

      I had to pass on those, I have got too many floating heads that need attention already, and this includes Mr. Wolf who is still patiently waiting for face-up. But I really look forward to all the photos. Hope, they will show off more than the ones from the last two (or three) ANS releases which are hardly seen on DoA.


      Don’t panic, there are always options. ;)
      However I suggest you to wait till there are at least some of the new heads out since ANS resin color seems to vary more or less from release to release.

      Meanwhile, you can check this thread to get some ideas.
       
    18. Thank you, Tsukasa. I'll probably wait for head to arrive.
       
    19. So interesting that they've held off on Gerda! I wonder if she will be fierce or resolute? :D

      .hlp