1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Tensiya's release of Dollshe Heimdall DO Bermann discussion thread

Mar 11, 2006

    1. Yay...but theoretically if all the buyers who cannot get Bermann this time hold their rights at the next batch then Tensiya dun even need a release for the next 11 ...!!
       
    2. [Chris again]
      We've had one refund.
      Email through the PayPal system read as follows down below.
      It was fully refunded, every cent. Though we happened to forget the shipping when making the order on this one.
      On the Tensiya site it says...
      Order Number: 1142464214_923
      Shipping Status: Shipped
      Packing Slip: 968.00 cancel refund

       
    3. I assume 1142464214 is some sort of timestamp thing then (the last three digit _923 I guess are user ID or something like that). It seems most people who got confirmation e-mails have smaller nmbers such as 40xx. Ha...Mine was 4375... -_-


       
    4. i'm 4038....... still haven't heard anything regarding a refund....... *crosses fingers*
       
    5. I'm 4040, and me either. ::crosses fingers also::
       
    6. shittt another one of mine just got canned!!
       
    7. would be great if we could come up with a list of everyone who ordered and their order numbers, wouldn't it..... lol wishful thinking. meanwhile..... on to page 7 of this paper.
       
    8. oh crap the last one got refunded....
       
    9. THAT's IT I DIDNT GET A BERMANN T_____T *cries*
       
    10. Really sorry to hear that. Does this one have a later timestamp? Later than the 214 you posted earlier? Since I have 375, I will probably to one of the last to get refunded.

       
    11. helene, for those of us trying to keep tabs on this.... which ones were they? from Kagari's list, towards the end of page 18?

      thanks~

      and that's such sad news! i really hope you have better luck with the next round of Bermanns!! *hugs*
       
    12. aw crud. i got a refund..
       
    13. kagami - awwww that sucks!! :( & not to be crude but... what was your order number? ;_; i'm really starting to panic now with everyone getting refunds.....
       
    14. We've got six more refunds to go...
       
    15. 1142465039_894 that's mine..
       
    16. It's too bad!!! really sorry to hear that...hug hug...It's entirely a mess this time Tensiya brings...
       
    17. i think it's more than that, according to Kagari's list....

      039 oh shit i'm 038 it's over i feel.... bet i'm the next one to get a refund ;_;

      i don't want to know.... i'm not checking my mail till the next person posts with a refund >.<

      butbut Sandwich if you're 4040 and still haven't gotten a refund, maybe there's still hope for me~~?
       
    18. Well, Chris did say there were 23 orders placed. If you subtract Ophiaca, L-Lamb, kagami, and Helene's three orders, you're down to 17, which is six more than we know should actually get Bermann.

      To everyone who didn't make it: I'm really, really sorry. I know how painful this has been and how much sleep we're all losing over this, and it's probably small consolation to know you'll at least get priority over the next batch, whatever on Earth that means.

      Edit:
      I haven't gotten one...yet. There's definitely still hope for you! Even if I get one, maybe I'm the cut-off point. :)
       
    19. that's true, i forgot about that for a minute amidst all my bermann angst ;_;
       
    20. I've been refunded as well.

      I'm not really surprised this happened; I know nothing about programming internet shopping carts, but it must be incredibly difficult to keep track of so many people ordering simultaniously. The difference between many of us must have come down to a fraction of a second.

      I'm happy with getting priority on the next set; it's more than I expected. I can see why people who were saving up for the next set would think it's unfair, but I also think it would be unfair to let us go through all that again. I can live with losing out for being slower than other people, but not for being faster than the computer. There will be several more sets at least.

      I was in love with those eyes, though.