For me it has to be import charges. There is no shop in Ireland (that I have managed to find, and I have looked) that sells my favourite Iplehouse so I have no choice but to buy directly from the company or on the secondary market. The import duties are very high and I usually wind up having to take time off work to go and pay the duties and collect the parcel. If it goes over a certain value I also have to go and get import documentation and that takes even more time and money. It takes the edge off the excitement of receiving the doll. On eBay there is the Global Shipping option on some auction items so the import duties and documentation are handled by a shipping company before delivery, I would love to see that option available on the companies websites, take the worry out of buying the dolls.