Volks Super Dollfie - SD, SD13, SD16, SD17, SDGr, SDGou & FCS - XXXII

so the lottery enter will be through Volks website? they said Aug 20 and it's Aug 20 already but I don't see any button to enter the lottery after login. This is my 1st time entering the lottery so maybe I miss sth here?

 

「Dollfie Fashion Brand Collaboration SUPER DOLLFIE・meets・PINK HOUSE」抽選販売

 

I’m getting excited for the After Event Lottery and will surely enter for some items and hope my luck will stay with me this time. Oh btw, this is the latest meetup from last week. There are many beautiful dolls and cool owners gathered all at once.

 

Thank you for the reply. That makes more sense. And I am scared for the aftermarket price...

 

@juumou, Lieselotte is absolutely beautiful. I can see why you love her. Congrats!!

 

Has anyone succesfully entered the lottery for the Pink House girls? I've been trying to since August 20th but everytime I try to pay I get a system error at step 4 card authentication screen. It won't let me save/update my credit card either, same problem happens.

Emailing Volks doesn't help. Volks only replies with the standard advice of no special characters, check if you have enough money in your account and the like.
A phone call with the bank didn't help either (Dutch bank). They said Volks may have trouble with the two step verification our bank uses in which you need to confirm payment with a phone app (security measure). However it worked before? The advice was more or less just keep trying which I did at least 10 times the past few days.

I tried all of these: writing my name differently without spaces, using 0000000 for the postal code and write the postal code elsewhere, filled in both phone number fields, leaving no fields open, use no special characters, use different devices and browsers but all to no avail.

I honestly have no clue what to do. I really want to enter for these gorgeous dolls but I don't know how to make the payment work. The website also seems very busy as time outs and having too much traffic errors occur a lot too.
Trying to purchase global membership for example doesn't work either. My partner's account has the exact same problem. Not sure what unionpay does though. That's the only thing we both haven't tried yet. From what I found online we're not the only ones this happens to but nobody seems to know a solution?

 

@Lamento I'm sorry you are going through this! This sucks to have happen. I had a similar issue entering the Volks JP lottery for Dolpa 47. The decline is happening on your bank's end so you will have to keep nagging them unfortunately. Ask if there is anyone in the fraud/security department you can talk to if you haven't already. If you have already spoken to them ask to speak to a manager. It took 4 times me calling in to the fraud/security department after they assured me they reset security protocols that kept being flagged on my card in order to place the order. I believe they basically just had to keep reseting/deescalating the flag that occurred for the system to recognize it as safe and not trigger it. I hope you can resolve this so you can enter!

 

@Lamento, I’m sure you probably already tried this, but since Volks had a website update, you might need to clear your cache before using the site? Or try a different browser? Good luck!

 

Question re: SD10 girls: are the shoulder joints just made to be loose? I’ve re-strung mine many times and even when I’ve strung it at “snaps if you straighten the arm” levels of tension the shoulders can’t hold a pose.

 

@Lamento how about using a different card? Mine went through no problem, and I also received a verification code on my phone at the last step. But my card is used for international transaction often so they don't put any flag on it. Or you can try the debit card. When I read Volks' instructions they mention the fund in the debit card will be deducted right away, but will be returned if you don't win.

But before that I couldn't login into my account because Volks updated their website. So I guess you should clear your cache or clear all history like I did and try again.

I did a quick Google search and see that UnionPay is a type of credit card in China, so maybe mainly for Chinese collectors.

 

A few questions here, to try to help. Are you using KIPS in the shoulder joints? Or at least glue-sueding? How about the elastic thickness?

 

I’ve been using 3 mm elastic cord and I did try hot glue but the size difference between the socket and the upper arm piece is large enough that you can see the glue.

 

@RebelViva @snowgray @Quinn.nnp
Thank you all very much for replying!

Clearing the cash/history and trying a different browser sadly didn't help nor did calling the bank again. They say they can see that there is a request for a payment to be made but that Volks' website doesn't respond to it. So after the security check Volks just drops off and gives a system error that drops me back to step 3 of the ordering process. The bank said they can't help with that.

I don't have a second creditcard so I can't try that but I did try to order at CDJapan and that order went through without any trouble whatsoever. They use a similar payment system to Volks'. Thus sofar it's still a mystery.

Next step, emailing Volks again with the info my bank gave and otherwise I'll sadly have to try through a small proxy service that has helped with acquiring things in the past. I also contacted a friend that may be willing to try if her card works on the Volks website.

What a person will do to get a doll!


@soulsoaker I second using KIPS! For my dolls they really help with posing.

 

I got my Maximillian named Myrddin dressed up. I'm still deciding on his look, but wanted to take some pictures.
Myrddin by Cloudedmind, on Flickr

Spoiler: Two more

Myrddin by Cloudedmind, on Flickr
Myrddin by Cloudedmind, on Flickr

 

Congrats on getting your Max from the lottery. This is good news for the rest of us.
I think dark and mysterious is a great look for Myrddin. Congrats again.

 

Try kips! They work well for all of my SD10 girls (shoulder and elbow)

 

@oriscany Thanks! I actually received him weeks ago as I won him through Volks Intl., but I left him in his box while I worked on other dolls.

 

I'm baffled. I suggested the hot glue, because I didn't know what you have available to you, and hot glue sueding is easier to obtain at most craft stores. Then I looked again at all 3 of my SD10 girls, and they all have KIPS, and can hold up their arms. Maybe you need KIPS, which you can get through Volks USA. Home :: Dollfie® Supplies :: Care Items :: View All Care Items :: KIPS Joint Set

 

Yeah, I think I might just get them through Volks. I was thinking of getting some spare hands from them anyways

 

I ended up contacting someone I know in Japan to enter for the Pink House girls as nothing I tried made the creditcard work. But even as a Japanese citizen my friend had trouble entering the lottery and could only get it to work for 1 of the 2 dolls. Not sure what's going at the Volks website? What is certain though is that the Volks x Pink House collab is very popular and rightfully so! The dolls are absolutely stunning! Crossing my fingers for good results for everyone that entered as I know it's going to be difficult.