1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

I am having a bad Marketplace transaction – What can I do?

Category

Most of our members are honest, nice people. However, occasionally we do have problems with scammers or members who are acting irresponsibly. For legal reasons, the moderators cannot become involved in Marketplace transactions.

However, you as a member can take several steps to take the situation into your own hands. The first thing to do is contact the buyer or seller with whom you are having a problem. If you cannot resolve the problem or the other member does not respond to your Conversation within a reasonable amount of time, post a thread in the Problem Transactions subforum. Detail your situation, and invite the other person to dialogue with you publicly.

If it is an especially serious situation, post in Ask the Moderators with a link to your thread so that we can monitor the situation and determine if the other member should have any of their forum or Marketplace privileges removed.

Before you enter into a transaction, it is best to check the Feedback forum to find out the reputation of the person you're dealing with. Some other red flags to mind are if the member has a "Being Paged!" or "Marketplace Banned!" notice under their avatar.

Please keep in mind that once posted, feedback can not be edited. For this reason, it is important to think before posting! Take a deep breath and be as clear as possible, and try to make sure that you're not jumping the gun to call someone a bad buyer or seller. Please read the feedback rules for more information on leaving feedback.

Helpful links:
Category:
Marketplace Questions
Published:
Oct 11, 2015
Page Views:
1919
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