1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Frequently Asked Questions

Why can't I view the marketplace?

The DoA Marketplace is reserved for members in good standing who are active participants in the community. These requirements are in place to make buying and selling safer.

After you have been a member for 60 days and have made 40 posts, you can fill out the application form to apply for Marketplace access. If you have any questions about this, please ask the moderators.
#14

What is the difference between off-topic dolls and banned dolls?

Off-topic dolls may not be bought or sold on DoA, but they may be discussed or pictured in context with other on-topic dolls.

Banned dolls may not be shown or mentioned on Den of Angels at all.
#87

How do I add a feedback link to my profile?

First, create a feedback thread in the feedback forum. Call it 'Feedback for [DoA Username]'.

To link it from your profile, go to Personal Details and paste the URL in the Feedback field, then save it.
#88

How do I disable chat?

Sometimes we have a chat feature open during celebrations. If you'd like to disable the chat:
  1. Enlarge the chat window by clicking on it or visit the chat page.
  2. Tick the 'disable chat' box under 'Settings » Miscellaneous'.
#91

How do I add an image to a post?

Den of Angels does not host images, so you are not able to upload an image with your post. You will need to post the images to an external account like Flickr or your own website.

Once you've uploaded your photos, copy the URL of your image. The URL should end in jpg, gif or png. Some sites, like Etsy and Facebook, may have image URLs that will not work on DoA.

In the editing box on DoA, click the image icon: Screen Shot 2015-10-15 at 8.08.12 AM.png

Paste in your image URL and click Insert.
Screen Shot 2015-10-15 at 8.15.44 AM.png
#59

How do I join Den of Angels? How long does the process take?

Click the Sign Up button in the upper right corner. Fill out the application form. Because DOA is solely an English-language forum, all questions must be completed in understandable, relevant English, to confirm ability in the language. Applications with blank required answer fields, or non-English/random-character answers will be rejected.

Additionally, user names cannot have non-English or non-English-keyboard (including ASCII) characters.

If you were a member previously, please include as much information as you remember about your DoA account, or contact us via email at [email protected]. We will let you know if your old account is still in our database.

All applications are manually reviewed and activated by a moderator, so finalization could take hours or a couple of days if the number of applications is high. We appreciate your patience! You will not be able to see many sections of the forum, be able to edit your profile, or be able to post until your account has been activated. Activation will generate a Welcome email containing useful links and information for new members.
#10

How do I change my avatar?

Click your username on the upper right to open your user menu, then click Avatar.

Click Choose File to upload your custom avatar and Okay to save it.
Screen Shot 2015-10-13 at 4.33.43 PM.png

You can delete your avatar by selecting the 'delete custom avatar?' option and clicking ok. Screen Shot 2015-10-13 at 4.32.49 PM.png

You can upload jpg, jpeg, png or gif files. The recommended size is 200x200 pixels. Please remember that animated avatars are not allowed.

You can also update your avatar from your Personal Details page.
#55

How do bannings and suspensions work? (Marketplace and site bans)

What's the difference between a ban and a suspension?
A suspension lasts for a set term, with a maximum of six months.
A ban lasts indefinitely and is usually permanent.

Den of Angels bans and suspensions

Members may receive a ban or suspension for:
  • flaming or flamebaiting
  • harassing members via conversations
  • marketplace dishonesty
  • repeatedly breaking the rules
  • posting blatantly inappropriate content
  • sharing an account or creating multiple accounts
Den of Angels may ban members do not follow our recast policy.

If you are suspended or banned, you may send an appeal to [email protected].

If you are caught sneaking back onto the forum, your new account will be banned also.

We do not list who has been banned or for what reasons. In cases of dishonesty, we recommend checking Problem Transactions and keeping up-to-date with warnings of known scammers.

Marketplace bans and suspensions
Members may receive a marketplace ban or suspension for:
  • problematic Marketplace transactions
  • breaking Marketplace rules
  • buying or selling outside the Marketplace

For problematic Marketplace transactions, a Marketplace ban may be lifted after all outstanding transactions are resolved. However, in most cases, the ban will be permanent. In very serious cases, a Marketplace ban will turn into a site-wide ban.

What happens if I receive a Marketplace ban or suspension?
When you receive a Marketplace ban or suspension, the shopping areas of the Marketplace will be invisible to you. Your sales and WTB threads are removed; your in-progress splits or group orders may stay, at the mods’ discretion.

A Marketplace ban or suspension means that you may not:
  • buy or sell items anywhere on Den of Angels
  • commission another member or accept commissions
  • share or create an account to get around the ban/suspension

If you receive a Marketplace ban or suspension, it’s OK to:
  • participate anywhere on the forum except the Marketplace
  • leave feedback for previous transactions
  • complete and resolve any current transactions
  • ask a moderator to send info from your split or group order thread

Once the time is up, post in Ask the Moderators to have your suspension lifted.
#7

Is an invitation required to join Den of Angels?

Anyone can join Den of Angels – registration is open and invitations are no longer needed. Tell your friends that they can sign up here:

Sign up | Den of Angels
#83

Why do I get the message 'Please enter a value using 100 characters or fewer'?

The title for your thread has a limit of 100 characters. Depending on the type of item, the title could be automatically generated from the price, company name, item name, size and gender fields. Keep these answers short when you fill out the form – you can always edit your post afterwards to add more detail.
#76

Can I change my username or create another account?

Members are only allowed to have one account. There are no exceptions. Community safety is built heavily on reputation and member feedback, therefore users who share an account or create multiple accounts will be banned.

If more than one account accesses Den of Angels from your IP, we recommend that you post in the Ask the Moderators to let us know that you are separate people.

For the same reason, we do not allow name changes. We suggest that you choose a username that is not time or trend based. It might be embarrassing to you two years down the road to have "JustinBieber4ever" as your username.

Specifically, we do not allow name changes based on disliking or outgrowing your username, wanting a consistent username across multiple sites, or changing your name legally in real life. If you want people to call you something else, we recommend updating the user title under your avatar to your preferred name.
#3

Why are my images broken?

If you've posted an image and it doesn't show up correctly, here are some things to check:

• Is the image available on your image host? Check to make sure that your image host is available and that they have not blocked or removed your image.

• Is the image's privacy setting set to public? Some image hosts (like Flickr) allow you to set images to be private. That means they won't show on DoA, even if you can see them when you log into your image hosting account.

• Does the URL end in jpg, gif or png? Only these file types are supported. You will need to link to the individual photo, not the page that it displays on your image host. Sites like Facebook or Etsy may have image links that end in a number – these will not work on DoA.

• Is your image file larger than 2mb? Den of Angels can only display images that are 2mb or smaller. If your image is too big, you will need to resize it in your image editing software.

• Is your bbcode correct? Click the small wrench icon at the top right of the editing box: Screen Shot 2015-10-15 at 8.29.22 AM.png

This will show the code for your post. You image code should be one URL wrapped in a beginning and ending IMG tag:
Code:
[IMG]http://imaghost.com/YourImage.jpg[/IMG]

Are you using Flickr bbcode? The bbcode provided by Flickr should be pasted straight into your post*. If you use the DoA image icon to insert it, the image will break. This is because you end up with two sets of IMG tags that are overlapping, so make sure your bbcode only has two IMG tags.

This is incorrect and will not work(two sets of IMG tags):
Code:
[IMG]http://[url=https://flic.kr/a/ABC123][IMG]https://farm9.staticflickr.com/5555/yourimage.jpg[/IMG]Image title[/url] by [url=https://www.flickr.com/user123/]You[/url], on Flickr[/IMG]

This is the correct code that will show your image(only one set of IMG tags):
Code:
[url=https://flic.kr/a/ABC123][IMG]https://farm9.staticflickr.com/5555/yourimage.jpg[/IMG]Image title[/url] by [url=https://www.flickr.com/user123/]You[/url], on Flickr

* Remember that photo hosts often change their pages and link setups and procedures, so always make sure you check the FAQs/help areas of any host for the latest information on how to access their features.


• Are you trying to link an image from Facebook? Images from Facebook often do not work. You will need to find a different image host.
#60

How do I organize my conversations with prefixes?

#40

How do I mark a thread as Finished?

You can mark your thread Finished by going to Thread Tools » Edit Thread:

Screen Shot 2016-07-22 at 8.47.38 PM.png

Choose the prefix Finished:
Screen Shot 2016-07-22 at 8.47.51 PM.png
#82

How do I change the title of my thread (or change a prefix tag)?

Go to your thread. In the upper right corner, above your first post, see the label marked "Thread Tools". From the drop-down menu, choose "Edit Thread". The title field will open, and can then be changed.

The same steps are done to change the prefix to your thread, such as marking a thread Finished in the marketplace, or changing a description prefix in the Galleries/Photostories or other areas.

You cannot change the title of other people's threads. If you feel a change is needed, contact the moderators in Ask the Moderators.
#26

How do I delete a conversation?

To remove a conversation from your inbox, click the Leave Conversation link at the top of the conversation.

LeaveConvo.png

You can leave multiple conversations at once by selecting them in your inbox and choosing Leave Conversations from the popup menu.

LeaveConvo2.png

Leaving a conversation will remove it from your inbox, but other participants will still be able to view the conversation. You can choose whether to receive further messages:

LeaveConvo3.png
#45

What happened to TapaTalk?

TapaTalk is no longer supported on Den of Angels due to security concerns.
#62

How do I bump my thread?

Click the Bump! link at the top of the first post.
#56

How do I turn off comments on a doll profile?

When creating a doll profile, you can disallow comments by unticking the Comments Open box:
Screen Shot 2017-02-14 at 1.20.02 AM.png

After creating the doll profile, you can lock comments by going to Item Tools » Lock Comments.
#86
FAQ Manager ©2019 Iversia from RPGfix.