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It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.Dismiss Notice
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Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.Dismiss Notice
Marketplace Questions
FAQs about the Den of Angels marketplace.
Why can't I view the marketplace?
After you have been a member for 60 days and have made 40 posts, you can fill out the application form to apply for Marketplace access. If you have any questions about this, please ask the moderators.
How do I add a feedback link to my profile?
To link it from your profile, go to Personal Details and paste the URL in the Feedback field, then save it.
Why do I get the message 'Please enter a value using 100 characters or fewer'?
How do I mark a thread as Finished?
Choose the prefix Finished:
How do I bump my thread?
What does a Dealer Caution flag mean?
I am having a bad Marketplace transaction – What can I do?
However, you as a member can take several steps to take the situation into your own hands. The first thing to do is contact the buyer or seller with whom you are having a problem. If you cannot resolve the problem or the other member does not respond to your Conversation within a reasonable amount of time, post a thread in the Problem Transactions subforum. Detail your situation, and invite the other person to dialogue with you publicly.
If it is an especially serious situation, post in Ask the Moderators with a link to your thread so that we can monitor the situation and determine if the other member should have any of their forum or Marketplace privileges removed.
Before you enter into a transaction, it is best to check the Feedback forum to find out the reputation of the person you're dealing with. Some other red flags to mind are if the member has a "Being Paged!" or "Marketplace Banned!" notice under their avatar.
Please keep in mind that once posted, feedback can not be edited. For this reason, it is important to think before posting! Take a deep breath and be as clear as possible, and try to make sure that you're not jumping the gun to call someone a bad buyer or seller. Please read the feedback rules for more information on leaving feedback.
Helpful links:
How do I post in the doll marketplace?
There are a few differences between using the Dolls Marketplace and using other Marketplace areas. If you cannot find an answer to your question below, please post your question in Ask the Moderators.
How many items can I sell in one thread?
You may sell one item in each thread.
How many threads can I make?
There is no limit.
Can I edit the thread by going back to the form?
No, the form can only be used when you create the thread.
I'm not sure which year my doll was made, what should I write?
If you are not sure what year your doll was produced, you may leave this field blank and the form will still work. You can also write "unknown."
I use a different currency than USD. What can I do?
USD is the default currency used because the majority of sellers use this. You may edit the thread to use your country's currency, but you must make it you make it clear that the price is in a currency other than USD.
How do I edit my thread?
To edit the title or prefix of your thread, click Edit Thread in the Thread Tools menu. You can also click the Edit button at the bottom of the post to edit its content.
I don't like the format the form makes. Can I change it?
You can add more information and extra pictures. You cannot remove information.
If you remove information, your thread may be deleted.
If you see a thread that has important information removed, please report it by clicking the "Report" button at the bottom of the post. (This is a triangle with an ! in the middle.)
I don't have pictures of my item. Can I post a sale thread?
No, you must have at least one clear image of your item in its current condition. It must be a current picture of your item, not a company photo. If you are selling a full doll, you must include at least one full body shot of the complete nude doll.
My doll has been sold or is on layaway. What should I do now?
Do not edit the title of your thread after it is finished. Please only change the prefix to Finished. Your sales thread will be moved to the Sold Dolls Archive for reference and will still be visible to your buyer and to other members for a minimum of six months. Altering the content of your sales thread after a sale has been made may result in disciplinary action.
Where can I buy and sell dolls?
If you have not yet met these requirements, you may not solicit or engage in any transactions anywhere on the forum.
Advertising or soliciting sales outside of the Marketplace will result in disciplinary action.
What are marketplace status flags?
Being Paged is for members who have an unanswered Paging thread in Problem Transactions. This doesn't always indicate a problem, but do check the member's feedback before entering a transaction.
Unresolved Transactions means that someone is in the midst of resolving negative transactions. They cannot use Invisible Mode or edit their personal settings, and they cannot block conversations. They can access the Marketplace but cannot start new threads there.
Marketplace Ban indicates that the member has lost Marketplace privileges and cannot buy, sell, trade or take commissions on DoA. They do have access to the feedback forum.
If you are in a problematic transaction, please start a thread in Feedback – Problem Transactions.
What is considered buying/selling/trading outside of the Marketplace?
- asking if anyone is selling a specific item.
- mentioning that your item is for sale or trade.
- answering a "Where can I buy...?" question with your own sale.
- asking members to sell items that are not listed for sale.
- asking members to contact you if they decide to sell an item.
- cross-posting images in the gallery and your sales thread at the same time.
- soliciting commissions (even for free) outside of the Commissionable Services marketplace.
- asking members if you may commission them.
- asking members if there would be any interest in: a group order, a split, a custom manufactured head.
- Signature links to marketplace threads or offsite sales.
- Discussion-relevant links to online shops that aren't associated with you.
- Mentioning in a meetup thread that you will bring items for sale; do not list prices or brands.
- Mentioning that you will have a booth at an event; do not list prices or details.