FAQs about the Den of Angels marketplace.
After you have been a member for 60 days and have made 40 posts, you can fill out the application form to apply for Marketplace access. If you have any questions about this, please ask the moderators.
There are a few differences between using the Dolls Marketplace and using other Marketplace areas. If you cannot find an answer to your question below, please post your question in Ask the Moderators.
How many items can I sell in one thread?
You may sell one item in each thread.
How many threads can I make?
There is no limit.
Can I edit the thread by going back to the form?
No, the form can only be used when you create the thread.
I'm not sure which year my doll was made, what should I write?
If you are not sure what year your doll was produced, you may leave this field blank and the form will still work. You can also write "unknown."
I use a different currency than USD. What can I do?
USD is the default currency used because the majority of sellers use this. You may edit the thread to use your country's currency, but you must make it you make it clear that the price is in a currency other than USD.
How do I edit my thread?
To edit the title or prefix of your thread, click Edit Thread in the Thread Tools menu. You can also click the Edit button at the bottom of the post to edit its content.
I don't like the format the form makes. Can I change it?
You can add more information and extra pictures. You cannot remove information.
If you remove information, your thread may be deleted.
If you see a thread that has important information removed, please report it by clicking the "Report" button at the bottom of the post. (This is a triangle with an ! in the middle.)
I don't have pictures of my item. Can I post a sale thread?
No, you must have at least one clear image of your item in its current condition. It must be a current picture of your item, not a company photo. If you are selling a full doll, you must include at least one full body shot of the complete nude doll.
Do not edit the title of your thread after it is finished. Please only change the prefix to Finished. Your sales thread will be moved to the Sold Dolls Archive for reference and will still be visible to your buyer and to other members for a minimum of six months. Altering the content of your sales thread after a sale has been made may result in disciplinary action.
If you have not yet met these requirements, you may not solicit or engage in any transactions anywhere on the forum.
Advertising or soliciting sales outside of the Marketplace will result in disciplinary action.
Being Paged is for members who have an unanswered Paging thread in Problem Transactions. This doesn't always indicate a problem, but do check the member's feedback before entering a transaction.
Unresolved Transactions means that someone is in the midst of resolving negative transactions. They cannot use Invisible Mode or edit their personal settings, and they cannot block conversations. They can access the Marketplace but cannot start new threads there.
Marketplace Ban indicates that the member has lost Marketplace privileges and cannot buy, sell, trade or take commissions on DoA. They do have access to the feedback forum.
If you are in a problematic transaction, please start a thread in Feedback – Problem Transactions.
However, you as a member can take several steps to take the situation into your own hands. The first thing to do is contact the buyer or seller with whom you are having a problem. If you cannot resolve the problem or the other member does not respond to your Conversation within a reasonable amount of time, post a thread in the Problem Transactions subforum. Detail your situation, and invite the other person to dialogue with you publicly.
If it is an especially serious situation, post in Ask the Moderators with a link to your thread so that we can monitor the situation and determine if the other member should have any of their forum or Marketplace privileges removed.
Before you enter into a transaction, it is best to check the Feedback forum to find out the reputation of the person you're dealing with. Some other red flags to mind are if the member has a "Being Paged!" or "Marketplace Banned!" notice under their avatar.
Please keep in mind that once posted, feedback can not be edited. For this reason, it is important to think before posting! Take a deep breath and be as clear as possible, and try to make sure that you're not jumping the gun to call someone a bad buyer or seller. Please read the feedback rules for more information on leaving feedback.
- asking if anyone is selling a specific item.
- mentioning that your item is for sale or trade.
- answering a "Where can I buy...?" question with your own sale.
- asking members to sell items that are not listed for sale.
- asking members to contact you if they decide to sell an item.
- cross-posting images in the gallery and your sales thread at the same time.
- soliciting commissions (even for free) outside of the Commissionable Services marketplace.
- asking members if you may commission them.
- asking members if there would be any interest in: a group order, a split, a custom manufactured head.
- Signature links to marketplace threads or offsite sales.
- Discussion-relevant links to online shops that aren't associated with you.
- Mentioning in a meetup thread that you will bring items for sale; do not list prices or brands.
- Mentioning that you will have a booth at an event; do not list prices or details.